Family Security Credit Union - Gardendale, Alabama

Family Security Credit Union is a well-known financial institution located at Address: 951 Odum Rd, Gardendale, AL 35071. They offer a wide range of financial services, making them a one-stop-shop for all your banking needs.

One of the primary services they provide is as a credit union. This means they are a member-owned financial cooperative, offering many benefits such as lower interest rates on loans and higher savings rates compared to traditional banks. Additionally, they offer ATM and bank services, making it easy for you to access your money when you need it.

Family Security Credit Union is also known for being a mortgage lender. They offer a variety of mortgage options to fit your needs, whether you are a first-time homebuyer or looking to refinance your current home. With their competitive rates and flexible terms, they make it easy to achieve your dream of homeownership.

Their location offers several convenient features such as a drive-through for when you're on the go, and wheelchair accessible entrance and parking lot for those with mobility needs.

Family Security Credit Union has received a total of 29 reviews on Google My Business, with an average rating of 3.8/5. Many customers praise their friendly and knowledgeable staff, as well as their wide range of services.

Reviews of Family Security Credit Union

Oscar Yareli

5/5

Ms.Rita help us out today with refinancing our auto loan. She is wonderful and guided us with everything!

Lakendra Ladd

1/5

Opened a youth savings account for my son back in 2014-2015. Called today to close the account, only to be told that my minor son has to authorize the closing of the account. I was also notified that they have been charging the account $10/month for inactivity and the account will automatically close once the account reaches $0 balance. Asked if I could get that in writing and the rep advised she’s have to connect me with a loan officer. Why would I need to talk to a loan officer to get a piece of paper on MY account? What kind of Tom Foolery is this place? I should’ve known better since they’re a local entity.

Jeff Hannah

5/5

Great place to do business! Jennifer Parker rocks. She helped us open an account and it was the easiest and smoothest account I have ever opened. Very friendly and she will go out of her way to help you. Go see her, she won't let you down!

Kim K

5/5

Love love fscu and their rates. Rita is the best. She is fast and thorough. My husband mentioned the credit union because he sold cars and his company sent credit request for loans to them. He noticed that family security pretty consistently had lower rates. So i gave them a try and Rita came through. We've since financed 4 cars with them and every time they had the best rate, even on extended warranty that I've used 3 times with this last car i bought. Ive thought about refinancing my home since all mortgages do no have PMI there as well. Give them a try. I've referred 2 coworkers who now finance all their cars through them as well and i just referred another coworker.

Jim Casteel

5/5

I began dealing with Rita at FSCU many years ago because the car lot I was dealing with suggested I try them. Since then I have refinance all my car loans with them and paid several off. I have also had a few unsecured loans with FSCU. They have always been great to deal with and beat the other rates I had found. Dealing with them make you feel like you're dealing with real people.

Stan Whitfield

1/5

Ok I just opened an account with them with my last $35.00 dollars and once I found out about all the extra hidden fees (less than 5 min after I opened the account) I walked back in & asked for my money back and was told it would take 90 days to get my money back. FSCU are crooks that don't have feelings like normal human beings. BEWARE!!!!?

Erica Shelnut

4/5

Always can get in and out quickly. Staff is typically friendly and helpful only had one or two cases with staff that doesn't work there anymore or they were rude but now every time I've been in the past year or so we have never had any problems. Would recommend.

Shannon lewis

5/5

I went in a few weeks ago to open a business account and the young lady kyleigh was so patient and very helpful . She informed me that I didn’t have everything I needed to open the account but she told me what I needed and where to get it . So long story short I came back today with everything I needed and she was glad to help me and she remembered me. Old fashioned customer service 5 star service.