Cynthia Rougeau - State Farm Insurance Agent - Hot Springs, Arkansas

Address: 1420 Central Ave L, Hot Springs, AR 71901.
Phone: 5016235555.
Website: cynthiarougeau.com.
Specialties: Insurance agency, Auto insurance agency, Home insurance agency, Life insurance agency, Renter's insurance agency.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 111 reviews on Google My Business.
Average opinion: 4.8/5.

Location of Cynthia Rougeau - State Farm Insurance Agent

Cynthia Rougeau is a State Farm Insurance Agent who specializes in providing various types of insurance services. Her agency is conveniently located at 1420 Central Ave L, Hot Springs, AR 7

Reviews of Cynthia Rougeau - State Farm Insurance Agent

Cynthia Rougeau - State Farm Insurance Agent - Hot Springs, Arkansas
Cindy
3/5

An addendum was in my 6 month policy renew.

Most people wouldn't think much of this.

But here is what they are doing.

I would like everyone to be really aware of.

This insurance is labeled important notice regarding changes to your policy.

Mandatory endorsement 6125E.

Today is October 23rd 2024

This basically says we may buy the parts needed to repair your vehicle from China.

Did you ever notice how so many things on Amazon that you can buy for 10 cents on the dollar compared to buying them here.

Although the statement says these parts are required to be at least equal in terms of fit, quality, performance and warranty to the original parts they replace.

In other words you're not going to get your American OEM manufacturer part for your made in America vehicle.

You're going to get one from China that looks very similar.... but in no uncertain tearms.... will it be equal to the quality of the original American made OEM part.

Funny.....
(FYI - side note - If "Boeing" makes any of your OEM parts)......... Disregard..?

I'm in the type of industry that buys a lot of parts and has gone through the beating that most companies take when they try and buy a cheaper part that looks just like the original.

As a business owner..... That tries to save his customers money.

I've gone through these situations and it never turns out like you would think.

We have to go back 95% of the time and replace the part.... that lasts for weeks, or even months.

We eat the cost of putting the new OEM part on it instead. Basically, we "do the right thing" to keep our customer happy.

It made us look incompetent.......

State Farm.....FYI - IT'S GOING TO MAKE YOU LOOK INCOMPETENT TOO ?

VERY QUICKLY

Signed,

Multiple policy holder for 10+ years.

Cynthia Rougeau - State Farm Insurance Agent - Hot Springs, Arkansas
Taylor Haidze
5/5

I have used this agency for several years now and they are hands down the best around. This pandemic has hit me hard financially, as well as many others in our country, and they have been so helpful and accommodating. They have been willing to work with me time and time again when I was past due and have done so with so much kindness. It’s so easy to get in touch with them and you get a real live person to help you with anything you need. I recently was able to change my coverage amount right on the website and was able to text any questions I had directly to a staff member for help. They always respond quickly and efficiently and have the friendliest staff I have met. I will continue to be a customer as long as they are here!

Cynthia Rougeau - State Farm Insurance Agent - Hot Springs, Arkansas
Elizabeth Williams
5/5

Kimberly in the claims department was so sweet and polite.I have spoken to other insurance companies and their claims department people was very very rude. But Miss Kimberly was helpful and made my transition go well. I think she is wonderful ? and if on a scale of 1to 10 she gets all ⭐⭐⭐⭐⭐⭐⭐⭐⭐ Keep up the good work

Cynthia Rougeau - State Farm Insurance Agent - Hot Springs, Arkansas
Garrett Biggers
5/5

They are absolutely great! I called once and they were able to text me questions and quotes without having to go up there and do it in person. You will probably have to go up there to start your insurance policy but from there you can do just about anything over the phone. The staff has been great. Never rude or untimely. And the insurance on my new truck was very well priced and I was proud that I had State Farm to cover my vehicles. Thanks again guys and girls who helped me!!

Cynthia Rougeau - State Farm Insurance Agent - Hot Springs, Arkansas
Styled by Sadie
5/5

Reese Martin is a great agent, he made the process so much easier by informing me of all the great deals & discounts!
Ask for Reese as your agent! He is great!

Cynthia Rougeau - State Farm Insurance Agent - Hot Springs, Arkansas
Krystal Kelley (Lynettek83)
5/5

I have had a great experience working with Reece at this state farm location. He was able to help me bundle my home and auto to get a better rate. This was an awesome experience and I'm glad I made the switch.

Cynthia Rougeau - State Farm Insurance Agent - Hot Springs, Arkansas
Ally Mutter
5/5

I'm so glad I made the switch to State Farm! Reece was extremely helpful in getting me the best discounts from bundling my policies. Highly recommend this office for your insurance needs!

Cynthia Rougeau - State Farm Insurance Agent - Hot Springs, Arkansas
Kalie Roberts
5/5

State Farm has the BEST customer service and BEST rates in town! I have never had a bad experience when dealing with them and it’s extremely convenient being able to get fast quotes over the phone. Omar and Reece go over and beyond to make sure all of your needs/questions are met! If you are looking for affordable car, life, home etc. insurance give Cynthia Rougeau State Farm a call.

Go up