Country Casualty Insurance Co - Bloomington, Illinois

T C. G.

If you get a field aduster named rick portillo, run for the hills, he can't find storm damage on a house unless its under the deductible. Ask for someone else or find a different insurance company.

POIU M.

One body of thieves! The head on stealing named "Susan Hospelhorn, Executive Client Relations". The hands on stealing named "Hermon Mason, Atlanta, GA 30309". I sold my car and so cancelled my car insurance. Unused premium to be refunded was 71.28$. Country Financial claims that refunded the above amount to my bank account they had in file when collected the premium at the first place (since 3 years prior to cancellation!!!), although I informed them that my bank was merged, and I gave them another account for the refund or to mail me a check at my address. My bank was merged and account was not existed anymore. I had my bank rep to speak with Country Financial and explained that refund was impossible to go through, account was not existed. Country Financial, and above names, kept forwarding the same image (!!!, not a doc just a print-screen of “depositing”, LOL) which was a picture from their system showing that the money were sent from their system out. No documentation, no proof that the transaction went through, no proof that the money collected on the other end, no proof that money were withdrew from their bank account, of course nothing about money returned to their account, and of course nothing about my bank and me persisting that the money were never collected on our end! They found a good chance to gain 71.28 USD! Such business they are. Theft for survival! How else could one explain that they are in need such as to steal this small amount of 71.28 $ ?

Trish I.

Rene Ghorashy is our supposed "representative". Yet I only heard from her once, have no response to any emails and have basically been "forgotten". Our bank representative even tried contacting her with no avail. Our sub par mortgage company picked this insurance company. Please do Not make the same mistake!!

Joseph B.

Stephanie Verdugo is the worst insurance adjuster I've ever had, for the 24 days my claim was open I've never heard her voice once and have only received one email and one text..... supplement payments didn't get sent and I had to wait for my car. Not to mention she approved a part that was not to spec. Or inline with my "The Keeper " auto policy..... if it was for my insurance rep. I'd be leaving country for sure!

Marcia G.

Excellent. Thank you Ben!!!

JOHN T.