Connexus Credit Union - Machesney Park, Illinois

Connexus Credit Union: A Top Choice for Financial Services

Connexus Credit Union, located at 7144 N Perryville Rd, Machesney Park, IL 61115, United States, stands out as a premier credit union and mortgage lender. With a contact number of 8008455025, members and potential clients can easily reach out for assistance. Their website, connexuscu.org, offers a wealth of information and resources for those looking to join or learn more about their services.

Key Features and Accessibility

• Specialties: Connexus Credit Union specializes in providing credit union services and mortgages, catering to a wide range of financial needs.
• Accessibility: Recognizing the importance of convenience and inclusivity, Connexus offers a drive-through service, ensuring customers can conduct their business without the need to wait in line. Their parking area is also designed with accessibility in mind, being wheelchair-accessible.
• Accessible Facilities: The entrance is equipped to be wheelchair-accessible, making their services available to everyone.

Customer Satisfaction and Reputation

Customer satisfaction is a cornerstone of Connexus Credit Union's reputation. With an impressive average opinion of 4.6 out of 5 on Google My Business, based on 78 reviews, it's clear that the majority of their clients are highly satisfied. Testimonials like those from Bethany K. Austin reflect a long-standing loyalty and satisfaction, praising the union not only for its banking services but also for exceptional customer service. Many members have been with the union for over two decades, showcasing its enduring trustworthiness and reliability.

Getting Started

For anyone considering banking options or needing mortgage services, Connexus Credit Union is definitely worth exploring. Here’s what potential members should keep in mind:

• Membership: While details for joining might vary, their website is a great starting point to understand the membership requirements.
• Services: Explore the full range of services offered, from traditional banking to specialized mortgage loans.
• Contact Information: Don't hesitate to reach out at 8008455025 or visit their website for more information or to start the application process.
• Visit in Person: The wheelchair-accessible facilities and drive-through service make it convenient to visit the branch located in Machesney Park.

Final Recommendation

If you're in the Machesney Park or Rockford IL area and are looking for a reliable, customer-focused financial institution, consider joining Connexus Credit Union. Their commitment to providing top-tier service and meeting diverse financial needs makes them a standout choice. To learn more or to begin your banking journey with them, visit their website connexuscu.org today.

This recommendation encapsulates the essence of what makes Connexus Credit Union a valuable asset to its members and a worthy consideration for anyone in need of financial services in the region.

👍 Reviews of Connexus Credit Union

Elaine M.

5/5

I have never been happier with ConneXus Credit Union when it comes to banking and customer service. To me it's the #1 Credit Union in Machesney Park/Rockford IL areas. Thank you; Bone Limones, Bethany .K, Austin and the entire team.

Ryan S.

5/5

I've been banking here for over 20 years (previously Heritage Credit Union). Can't imagine myself ever banking anywhere else. Top tier all around.

Betty J.

5/5

Came into Machesney branch to do an IRA rollover...twice.
Met with Derrick Spaulding who made the process easy and enjoyable...Great personality and wanted to make sure it was all done to perfection. Actually Connexus has been great but Derrick made us want to visit more!

MARY R.

5/5

Shelly is one of the best Credit Union managers. If you are looking for a place to be treated with respect and humanity that is second to none, ask for Shelley! Shelly, Thanks for making my banking at Heritage and now CONNEXUS to be as pleasant as it has been in light of all the other stuff that goes on!

Robert B.

5/5

It's a very nice place to do business. Derek was extremely patient and knowledgeable.

Ashley P.

5/5

Shelly at heritage credit union on machesney park is phenomenal to work with. We have worked with her for many loans and out own checking accounts. Her customer service and dedication is great. The branch has had some staffing issues the past year with covid-19 so reaching a loan officer from time to time was difficult but once we reached Shelly and Michelle our service was great

Christina S.

5/5

I called to get some interest rates and was transferred to Shelley. She was very detailed and explained everything to me. Then I went in to sign paperwork and met her. She was so nice and treated me like we had been friends for years. Not only was she knowledgeable about everything, Shelley is a wonderful person. This kind of genuine service and treatment is hard to find.

Gene A. J. J.

5/5

Called ahead. Derrick had all prepared. He asked some questions and gave some options to get closer to our goals. Very helpful.