Commonwealth Credit Union - Watseka, Illinois

Introduction to Commonwealth Credit Union

If you're searching for a reliable credit union in Watseka, Illinois, Commonwealth Credit Union stands out as a noteworthy option. Located at 111 W Cherry St, Watseka, IL 60970, this financial institution prides itself on being a member-focused credit union, offering a range of services tailored to meet the needs of its community members. With a phone number 543-225-2525, prospective members can easily reach out for inquiries or assistance. For those interested in delving deeper, their official website is a valuable resource for understanding their full suite of offerings.

Special Features and Services

Credit Union Specialization: Commonwealth Credit Union specializes in providing credit union services, which typically come with benefits like lower fees and higher rates on savings and loans compared to traditional banks. This is due to the cooperative nature of credit unions, where members' profits are often returned to them in the form of better rates and services.

• Personalized service: Members often report a more intimate and attentive customer service experience.
• Lower fees: As opposed to many commercial banks, credit unions usually charge lower fees for various services.
• Higher interest rates: Savings accounts and loans may offer better interest rates to members.

Location and Contact Information

For those in or around Watseka, Commonwealth Credit Union's address is conveniently 111 W Cherry St, making it easily accessible for local members. The phone number 543-225-2525 is readily available for anyone wishing to inquire about services, apply for products, or seek assistance.

Customer Opinions

Based on the limited reviews available on Google My Business, Commonwealth Credit Union has garnered an average opinion of 3.7/5. While this indicates a generally positive experience, one review highlights a notable downside concerning the attitude of employees when customers call in. Many members appreciate the financial expertise and cooperative spirit, yet express frustration with occasional lackluster customer service attitudes.
Key Takeaways: Despite some mixed feedback on employee attitudes, the union seems to excel in providing personalized financial services and competitive rates. Potential members should consider reaching out to gauge their experience firsthand.

What to Consider

• Membership eligibility: As a credit union, membership is typically open to those who live or work in the union's service area, or are affiliated with specific organizations.
• Customer service: While some members report exceptional service, the occasional poor experience with staff suggests it's worth calling to set expectations.
• Product offerings: Compare the products and services offered by Commonwealth Credit Union with those of local banks to ensure they meet your financial needs.

For anyone considering Commonwealth Credit Union, it's essential to weigh the benefits of a cooperative financial institution against the occasional hiccup in customer service. Visiting the branch, speaking with a representative, or applying for a product can provide a clearer picture of whether this credit union is right for you.

👍 Reviews of Commonwealth Credit Union

Brandon A.

3/5

I’ve had an excellent experience with my loans and everything inside my accounts but the attitude of the employees every time I call is awful. They do what they have to and don’t usually have a great attitude about it. I understand banking may not be the most exciting job nor are my questions but it’s been a couple years of me getting lack luster attitude..

Tamie B.

3/5

I really dislike that a bank is closed on a Wednesday, why? Doesn't make much sense to me. Staff can be very blah, some days they seem to hate their job, which I suppose isn't rare, but this is customer service. If you dislike your job so much, find something new. Nice, clean facility.

Deanne B.

5/5

The only bank 🏦 I would do business with.