ChannelAdvisor - Morrisville, North Carolina

Kristy K.

ChannelAdvisor has been a great help to us in getting our products listed & sold on eCommerce websites like Amazon and eBay. They help us keep product data consistent across the platforms. It has been very easy to use their software.

Moses R.

Very Unsatisfied customer. Highly not recommended to use ChannelAdvisor

As a client of ChannelAdvisor, I am telling you from experience what we went through extremely difficult hardships with the company.

We started in good faith and wanted to end in good faith. However, we were trying and trying to work with them, but all they want is your money and they are not willing to help you in any way. They promise you everything but they don't deliver. They promised that they will help us setup the process for eBay and Amazon, we paid extra set up fee for setting up each platform. However, they gave us inexperienced workers which misguided us causing us to lose thousands of dollars. Initially they told us the losses they caused us will be reimbursed. But when it came to pay, the company formed against us in a very unprofessional way, not to help out the customer.

We very much wanted to grow with ChannelAdvisor on all platforms however their behavior was ruthlessly unkind, unprofessional in this matter. After our mess up we found out that many other clients where going through the same hardships and even worse experiences with ChannelAdvisor.

Be extremely cautious with them as they promise you many things initially but the people employed there are very not well trained and very unkind and cause huge mess ups. So watch where you spend your money!! We highly recommend you not sign up with ChannelAdvisor!!

Brianne C.

Been using channel Advisor to handle the company's 3rd party marketplace sales for about two years now. It has brought in many new customers, who otherwise might not have discovered our products. We have seen a large increase in sales since we expanded into the marketplaces (vs. just our website). About 1/3 of our web sales are brought in through Channel Advisor's platform and that number grows with every marketplace we add (7 & counting!). I would highly recommend going to the conferences. I learn a lot and get to have face to face meetings with experts and actual marketplace employees at the events. It has really increased our business! I also recommend utilizing the widgets on the platform to keep track of what products are selling well an why. You can also track competitors and use the repricer tool to automatically change your pricing to compete with other sellers! Overall a great investment!

Lisa D.

ChannelAdvisor allows Woodcraft Supply to interface with multiple marketplaces (Amazon, eBay, Walmart, etc) with minimal resources from our side. Its staff know their business and although their support team is slower to respond than I'd prefer sometimes, they're always able to help resolve my problems. And they're excellent at following up to make sure my problem was resolved.

Rover P.

ChannelAdvisor is a good aggregator of data and hub for for an ecommerce retailer selling on multiple channels. Their API is documented and fairly easy to connect to and their repricer for amazon has yielded decent sales and buy box optimizations.

Niran L.

Channel Advisor provides a powerful suite of tools to help sell products and manage business decisions. They are also reasonably responsive to requests and feedback.

Kyle S.

Channel Advisor has been an awesome tool to optimize our marketplaces and expand our business rapidly. We are very thankful to have partnered with Channel Advisor.

bud L.

We would not be anywhere near where we are today without channel Advisor. They are the answer to managing your online business. our growth with them is fantastic and we just keep doubling. great support and really nice peole.