Brewton Insurance Agency - Brewton, Alabama

Brewton Insurance Agency: A Comprehensive Overview

Brewton Insurance Agency stands as a reputable insurance agency located in Brewton, Alabama. Situated at 1014 Douglas Ave B, Brewton, AL 36426, United States, the agency serves the local community with a wide range of insurance solutions. With a dedicated phone line at 251-867-4316, individuals and businesses can easily connect with their representatives to discuss their unique needs. The agency’s commitment to customer service is evident, as demonstrated by a consistently positive average opinion of 4.5/5 based on Google My Business reviews. The agency’s physical location boasts accessibility features, including a wheelchair-accessible car park and a wheelchair-accessible entrance, reflecting a dedication to inclusivity.

Specialties and Services

Brewton Insurance Agency specializes in providing a diverse portfolio of insurance products. While the core of their business revolves around insurance agency services, they cater to a broad spectrum of clients. Their offerings typically encompass:

• Personal Insurance: This includes coverage for homes, automobiles, and personal liability, providing peace of mind for families and individuals.
• Business Insurance: Recognizing the specific risks faced by businesses, they offer solutions for property, liability, workers' compensation, and commercial auto insurance.
• Life Insurance: Providing financial security for loved ones, they offer various life insurance options to suit different needs and budgets.
• Health Insurance: Assistance in navigating the complexities of healthcare coverage is a key service they provide.

It’s important to note that while the agency’s website is currently unavailable, it’s advisable to contact them directly via phone to discuss specific policy options and obtain personalized quotes. The agency’s responsiveness and willingness to address client concerns, as highlighted by recent feedback, suggest a strong emphasis on building long-term relationships.

Location and Accessibility

The agency’s address at 1014 Douglas Ave B in Brewton, Alabama, positions it centrally within the community. Brewton itself is a small town with a strong sense of local connection. The convenient location allows for easy access for clients residing in Brewton and the surrounding areas. Furthermore, the agency’s commitment to accessibility is noteworthy, offering both a wheelchair-accessible car park and a wheelchair-accessible entrance. These features demonstrate a dedication to ensuring that individuals with mobility challenges can readily access their services.

Customer Feedback and Service

Based on publicly available reviews on Google My Business, Brewton Insurance Agency consistently receives positive feedback. While there’s a reported delay in receiving quotes (approximately one month), the agency’s proactive approach to addressing client concerns is commendable. Specifically, one client reported a significant shift in their review from a 2-star rating to a 3-star rating, attributed to an agent’s diligent follow-up and sincere apology for a service lapse. This illustrates a commitment to accountability and a genuine desire to rectify any shortcomings. The feedback suggests a team that values client satisfaction and is willing to go the extra mile to resolve issues. The agency’s ability to quickly respond to client inquiries, as exemplified by Tiffany's outreach, speaks volumes about their dedication to customer service.

Additional Points of Interest

Beyond its core insurance services, Brewton Insurance Agency maintains a professional and welcoming environment. The agency's focus extends to providing a customer-centric experience, prioritizing individual needs and offering tailored solutions. The agency’s dedication to accessibility further enhances its appeal, ensuring that all clients can comfortably engage with their services. The agency’s presence in Brewton contributes to the local economy and serves as a valuable resource for residents and businesses alike. It's a business that seems to genuinely prioritize its clientele and operate with integrity.

Contact Information:

• Address: 1014 Douglas Ave B, Brewton, AL 36426, United States
• Phone: 251-867-4316
• Website: (Currently Unavailable)

Google My Business Reviews: 39 reviews with an average rating of 4.5/5.

👍 Reviews of Brewton Insurance Agency

Karl S.

3/5

I've been waiting a month now for prices on business liability insurance.
Spoke with a lady in the office 3 weeks ago and she said they were trying to get other quotes... I changed my review from 2 stars to 3 stars because Tiffany from the agency reached out to me to see where they dropped the ball and where they need to improve in their customer service. I am very happy with her sincere apology for what went wrong.

Mary M.

5/5

I changed my auto and property insurance about a year ago to Brewton Insurance Agency. The rates were much better at Brewton Insurance Agency so I save money. Since changing to Brewton insurance, I have received excellent customer service and the transition to Brewton Insurance went smoothly. I received my proof of insurance cards and documents in a timely manner. I use their user friendly electronic system for bill pay. The office staff and owner are top notch. Thank you Brewton Insurance Agency.

Jackie C. G.

2/5

The staff if pretty knowledgeable here as long as all you need to do is purchase insurance. I, however, needed to renew my SR22 insurance and I let Ashley know that it she had to fax it to the Mobile DMV and she acted like she knew for sure that she did not and it would happen automatically... Thank Jehovah that I called back the next afternoon because not only would I have a suspended license longer, I would have had to pay an extra $350 in a matter of minutes, and after all that I paid to get it started would have been pointless!! When I called back I had to coach them through the entire process of something they say is a very common occurrence...smh

Carol H.

5/5

Placed my coverage with Michele and Brewton a couple of years ago. Great service and friendly people. If you are looking for an agency to do business with, this is the place!

Amanda S.

5/5

Great people to work with. I got into an accident a month ago and they took care of everything and answered any questions I had

Susan C.

5/5

I have been with Brewton Insurance Agency for years. They always work with you for the policy for your needs. I highly recommend them for all of your insurance needs.

David P.

5/5

Good hard working group. Michele has always done a great job looking out for me and my family.

Lori R.

5/5

Very helpful with whatever I need related to my Insurance. Always work to quickly help me with any changes or updates I need to make!