BCU at Edwards Lifesciences - Santa Ana, California

Address: 1901 E Alton Ave Suite #130, Santa Ana, CA 92705.
Phone: 8003887000.
Website: bcu.org
Specialties: Credit union, ATM, Bank, Mortgage lender.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 9 reviews on Google My Business.
Average opinion: 3.7/5.

📌 Location of BCU at Edwards Lifesciences

☎️8003887000

⏰ Open Hours of BCU at Edwards Lifesciences

Monday: 8:30 AM–4:30 PM
Tuesday: 8:30 AM–4:30 PM
Wednesday: 8:30 AM–4:30 PM
Thursday: 8:30 AM–4:30 PM
Friday: 8:30 AM–4:30 PM
Saturday: Closed
Sunday: Closed

BCU at Edwards Lifesciences: A Comprehensive Overview

Address: 1901 E Alton Ave Suite #130, Santa Ana, CA 92705

Phone: 800-388-7000

Website: bcu.org

Specialties: Credit union, ATM, Bank, Mortgage lender

Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot

Opinions: This company has 9 reviews on Google My Business.

Average opinion: 3.7/5

About BCU at Edwards Lifesciences

BCU at Edwards Lifesciences is a financial institution that offers a range of services, including credit union, ATM, banking, and mortgage lending. Located in Santa Ana, California, at 1901 E Alton Ave Suite #130, this branch is conveniently situated for those in the area. The establishment is known for its wheelchair accessible entrance and parking lot, making it an inclusive and user-friendly option for all customers.

Services and Specialties

One of the key aspects that sets BCU at Edwards Lifesciences apart from other financial institutions in the area is their commitment to providing personalized service. As mentioned in customer reviews, staff members like Larissa are known for their willingness to assist clients with various transactions, even if they are not employees of Edwards Lifesciences. This level of customer service creates a comfortable and familiar atmosphere for BCU members, ensuring a smooth and efficient banking experience.

Reviews and Feedback

The average rating of 3.7/5 from their 9 Google My Business reviews showcases that BCU at Edwards Lifesciences maintains a solid reputation within the community. While some customers have mentioned that the branch could improve in certain areas, the majority highlight the friendly and knowledgeable staff, as well as the convenient location and accessibility features. This feedback underscores the importance of personalized service and accessibility in today's banking environment.

Final Recommendation

👍 Reviews of BCU at Edwards Lifesciences

BCU at Edwards Lifesciences - Santa Ana, California

Glo

5/5

I would recommend this location to BCU members. It was nice to see a familiar face at BCU at Edwards Lifesciences in Santa Ana. Larissa was able to assist me and my son (who is in another state) with a couple of transaction that I didn’t feel comfortable doing at an ATM machine. This location is accessible to BCU members, non-employees or employees of Edwards Lifesciences.

Selvamani R.

5/5

I got an approval on new car loan for 3.25% for 5 years and they promised me, they give me this interest rate. But, I got cheated from BCU. They did not give me 3.25% interest rate. Instead, they gave me 4.24% interest rate for 5 years. I never seen this dishonest company. I never do business with them again.
Updated Info (5/29): Director of member experience (Melissa) has contacted me through email and she gave me the interest rate as they approved initially(even .01% lesser than previously approved). I mean, i got the interest rate of 3.24% and additional $200 credit to my saving account. Thank you Melissa. I appreciate it. You have proven that 'Customer is First' mantra in this company. I am a satisfied customer now.

Colin R.

1/5

I will/would never recommend anyone use BCU. It is hard for me to decide where to begin.

I’ve spent over 5 hours on hold over the past two days. I’ve been transferred over 10 times to either reach the main menu or to reach someone who is unable to assist me.

To receive a call back from a loan officer is NONEXISTENT.

It’s 2021 and their messaging system is stuck in 2015.

THEY DO NOT CONTACT YOU BACK. Spent hours upon hours of my day to get ANY assistance.

Considered yourself warned about the lackluster customer service from a company that promotes 24/7 loan assistance.

Brendon C.

1/5

Most ridiculous hours I have ever come across at a bcu 8:30-4:30
Closed Saturdays and sundays, you have to take a day off work just to go to the bank will be changing banks

Margarita G.

1/5

Wish they could have more outside branches open for the public , & not shared with employees

Gabriele S.

5/5

very good service!

James W.

5/5

Thomas O.

5/5