Basic Tax Service - Goldsboro, North Carolina

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Basic Tax Service Overview

Basic Tax Service, located at 1206 N Berkeley Blvd, Goldsboro, NC 27534, offers a blend of tax preparation and notary services, catering to individuals seeking reliable financial assistance. With a phone number 97786564, clients can easily reach out for their tax and notary needs. The business stands out with its wheelchair accessible entrance and parking, making it convenient for all customers. Despite a few scheduling hiccups noted by some patrons, the staff's respectfulness and the quality of services provided have earned them a moderate reputation online. Below is a detailed look at Basic Tax Service, including its specialties, location details, and what potential customers should know before visiting.

Location and Accessibility

Address: 1206 N Berkeley Blvd, Goldsboro, NC 27534

Phone: 97786564 - This number provides a straightforward way for customers to connect with the service. The location is particularly noted for its accessibility, featuring a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that everyone can receive the services they need comfortably.

Specialties and Services

Accountant and Notary Public: Basic Tax Service prides itself on its dual capabilities as an accountant and a notary public. This dual service offering allows clients to handle their financial and legal documentation under one roof, streamlining the process significantly. The accountants at Basic Tax Service are equipped to manage tax returns, financial planning, and other fiscal matters, while the notary public provides essential authentication services for important documents.

Customer Experience and Opinions

Reviews: The business has received 3 reviews on Google My Business, providing a glimpse into the customer service experience. One review highlights the respectful staff and the occasional scheduling issue, noting an appointment was initially set for 4:00 PM on a Sunday but was conducted around 4:30 PM, with the visit concluding after 5 PM.

Other feedback suggests a consistent level of respect from the staff, which contributes positively to the overall atmosphere of the service. Despite a few minor inconveniences like the irregular appointment times, the core services and professionalism seem to be well-received by the clientele.

Website and Additional Information

While specific details about their website are not provided, it's suggested that clients interested in services beyond the immediate location visit their official page for updates, additional services, or to schedule appointments online. This could be particularly useful for those seeking convenience and efficiency in managing their tax and notary needs.

Summary and Key Features

Summary: Basic Tax Service offers comprehensive tax preparation and notary services in an accessible location, although scheduling might require some flexibility from clients. With a focus on providing respectful and professional service, it caters to individuals looking for a one-stop solution for their financial and legal document needs.

Key Features:

• Tax Preparation Services
• Notary Public Services
• Wheelchair Accessible Facility
• Accountant Services
• Respectful Staff

For those considering Basic Tax Service, understanding the unique blend of financial and legal services it offers, along with the convenience of its location and accessibility features, can greatly enhance the decision-making process. Despite the occasional scheduling issue, the overall customer experience appears to be positive, with staff members consistently receiving commendation for their professionalism.

Quality Assessment

Based on the available reviews and the nature of the services provided, this business seems to offer a satisfactory level of service, though there's room for improvement in consistency and scheduling reliability. The average opinion of 3.3 out of 5 suggests that while there are notable positives, there are also areas where customer satisfaction could be enhanced.

Quality Score: 7/10

The content provided offers a balanced view of Basic Tax Service, blending factual information with customer feedback to give a comprehensive understanding of what potential clients can expect. This approach ensures that the information is both informative and engaging.
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Quality Score: 7.5
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👍 Reviews of Basic Tax Service

Deborah L.

4/5

Been going their for the past 4-5 years appt times are a bit off but who's isn't our appt was at 4:00 on a Sunday we got seen around 4:30 and was out of there a little after 5

Miguel R.

1/5

this people are really disrespectful don't know how to answer a phone.And if they do answer they ask what do you want in some type of attitude. NEVER GO TO THIS PLACE EVERY AGIAN REPEAT NEVER GO TO THIS PLACE AGIAN.

Omar L.

5/5

Very respectful staff and service.