Bank of America Financial Center - Altadena, California

The Bank of America Financial Center located at Address: 2345 Lake Ave, Altadena, CA 91001, United States is a reliable financial institution that offers a range of services to its clients. With a phone number: 6265785148 and a user-friendly website: locators.bankofamerica.com, this bank is easily accessible for all your financial needs.

The Bank of America Financial Center specializes in providing bank, financial consultant, and financial planner services, making it an ideal choice for individuals and businesses seeking financial guidance and support. The bank's team of experienced professionals works closely with clients to understand their unique financial goals and develop customized solutions to help them achieve success.

One of the key features of this financial center is its commitment to accessibility. The facility offers wheelchair-accessible parking and entrance, ensuring that all clients can easily and safely access the building. This level of accessibility is just one of the many ways that Bank of America demonstrates its commitment to providing exceptional service to all clients.

The Bank of America Financial Center has received 45 reviews on Google My Business with an average rating of 3.2/5. While some clients have expressed concerns about certain aspects of their experience, many others have praised the bank's knowledgeable staff, convenient location, and wide range of services.

If you're looking for a reliable and accessible financial institution in Altadena, the Bank of America Financial Center is an excellent choice. With its experienced team of financial professionals, commitment to accessibility, and convenient location at 2345 Lake Ave, Altadena, CA 91001, this bank has everything you need to achieve your financial goals.

To learn more about the Bank of America Financial Center and the services it offers, be sure to visit its website: locators.bankofamerica.com. Whether you're looking for expert financial advice or a convenient place to manage your finances, this bank is here to help. Contact them today and start achieving your financial goals with confidence

Reviews of Bank of America Financial Center

Lily Olan, MSW

5/5

John Cao is the best to learn from & obtain tge best customer service from especially from the elderly with many challenges & those of us that need to learn more about investments & navigating the computer bank system. He is a blessing.

Peter Riherd

5/5

My father has lived in Altadena for 50 years, is 88, nearly blind and cannot keep up in today’s automated world. He needed help with some fraud on his B of A account and it was difficult to help him online or over the phone. So we went into this bank. They were so helpful, took extra time, three gentlemen helped us get to the right person, they were patient with me and my frustration and we got it resolved. They really went out of their way to help and I’m grateful.

Ryan Hudson

1/5

My dad tried to open a savings account for my aunt, My dad has all the valid power of attorney paperwork. The person helping my dad was helpful until it came time to approve the account. She said it had to be approved by the branch manager so when my dad asked for the manager she presented the assistant manager who was no help. The branch manager refused to come into the office to approve the opening of the account. The only solution they had was to take the money to another branch to open the account some where else only after we call to see if the branch manager is in the office. why would we waste time doing that, why not just bring the manager into the office where they belong

T. Farris

1/5

Terrible customer service. Had to tell the manager twice to stop saying "that doesn't matter" when I asked him a questions. From the beginning I had to go into a bank branch because the ATM fraud protection continues to embarrass me. I ordered a replacement ATM card this morning, so when going into the branch to withdraw money I had to have all these verifications, driver's license, social security number, and then a cellphone text confirmation as well as the manager being called over to approve my regular bi-weekly withdrawal. I asked the manager why was he called over to the teller window, he said because the teller can only approve so much/amount of money to withdraw for a customer and she needed manager approval. Sounded of suspicious to me or maybe they were just suspicious of me. Not to mention, with the face covering and the thick bulletproof glass, I could barely hear the teller and with her not talking directly to me and trying to talk to the manager I had to ask on my own hey what's going on here. Both the teller and manager was not giving me over information to make this transparent, they were providing limited info and attempting not to answer my questions.

Shin Maico Dal

1/5

The manager here “Daryl” doesn’t know how to communicate well. He said “I am the manager of this branch, and I know how our system runs”. But it seems like he doesn’t know some of their policy haha. He can’t even answer my question properly.

Sasha Hart

5/5

Me and my husband came in as a walk in not expecting to get seen, but giving it a shot anyways, and after speaking with the manager he got it done for us . Excellent customer service!

Rosario Cazares

1/5

I tried to deposit a check I got back from escrow , and the customer service was horrible . Went to Bank of America on lake & Colorado and the manager was super nice and was able to help me out just took my drivers license and finger prints deposited my check in 5 mins since it was a bigger amount . I will now drive the couple extra miles to go to the bank on Colorado.

Lynne Sigler

2/5

The workers were like puppets, told what to do and say,, no warmth with customer service. They just take your money and not respond to making the customer feel welcome. Cold customer service.