Arcade Credit Union - Asheville, North Carolina

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Arcade Credit Union: A Cooperative Bank in Asheville

Location: Situated at 151 Patton Ave # 280, Asheville, NC 28801, Arcade Credit Union stands out as a local cooperative bank offering a unique banking experience tailored to its members. With a phone number 828-254-1582 and an accessible online presence at arcadecu.com, it's easy for residents and visitors alike to engage with this financial institution.

Key Features: As a cooperative bank, Arcade Credit Union operates on a principle of mutual benefit, ensuring that its members receive preferential treatment and competitive rates. This model not only fosters a sense of community but also allows for more flexible and customer-centric services. The bank's commitment to being wheelchair-accessible, with a car park and entrance that accommodate wheelchairs, demonstrates its dedication to inclusivity.

Customer Reviews: The bank has garnered 6 reviews on Google My Business, reflected by an average opinion of 3.7/5. These testimonials highlight the exceptional customer service, particularly praising the staff's assistance in opening new accounts and the competitive loan rates. A longtime member notes, "Having been a member here for 9 years, the customer service has always been great. Shelly recently helped me with opening a new account, something one of the big banks made a huge problem out of. Their co-op feature allows you to make transactions at other credit unions. Can’t beat their loan rates. Nothing bad to say about this credit union." Such feedback underscores the bank's reputation for personalized service and competitive offerings.

Specialties: Arcade Credit Union specializes in being a cooperative bank, which means it operates on the principles of democratic member control and profit sharing among members. This unique structure enables the bank to offer more favorable terms to its members compared to traditional banking institutions. Additionally, its cooperative banking model allows for interbank transactions, providing members with the convenience of using their credit union at other participating institutions.

Information for Prospective Customers: For those considering Arcade Credit Union, it's important to note the bank's commitment to member satisfaction and community support. The website, arcadecu.com, provides comprehensive information on services, membership requirements, and account options. Potential customers can also reach out via phone at 828-254-1582 to inquire about membership or specific services. Given its wheelchair-accessible facilities, it's particularly welcoming for individuals with mobility issues.

Additional Points of Interest: Beyond its financial services, Arcade Credit Union's location offers convenience with ample parking and an accessible entrance, making it a user-friendly choice for all customers. The bank's online platform, arcadecu.com, also ensures that banking is accessible from anywhere, at any time, catering to the modern lifestyle of its clients.

Conclusion: Arcade Credit Union offers a unique blend of cooperative banking principles and personalized customer service, making it a standout choice in Asheville's financial landscape. Its emphasis on member benefits, accessibility, and competitive rates sets it apart from larger, more impersonal banking institutions. For those seeking a banking experience that values community and mutual support, Arcade Credit Union is undoubtedly worth considering.

Summary: Arcade Credit Union, located in Asheville, NC, offers cooperative banking services with a focus on customer service, accessibility, and competitive rates, as reflected in its positive customer reviews.

Keywords: Cooperative Bank, Customer Service, Wheelchair Accessible, Interbank Transactions, Asheville Banking, Community Banking

Word Count: 734

Quality Score: 8

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Language Used: English

👍 Reviews of Arcade Credit Union

Justin A.

5/5

Have been a member here for 9 years. Always great customer service. Shelly recently helped me with opening a new account, something one of the big banks made a huge problem out of. Their co-op feature allows you to make transactions at other credit unions. Can’t beat their loan rates. Nothing bad to say about this credit union.

Josh W.

1/5

This used to be a great little bank. I'm not sure what happened over the last 10 years since I opened my account until now. I was never a large dollar depositor, but they still saw me as a person, and had been terrific with loans. I took out 3 loans I believe, and paid everyone back completely and was never late. Something changed and they became callous, cold, and incredibly impersonal. Same people, just developed a really lousy attitude. After being rejected for 3 different loans, all of which were small amounts, that I'd have been easily able to pay, I closed my account...to which she also didn't care at all. Their rejections were as impersonal as you could get. Even lenders that I had previously done NO business with, at least reached out to tell me the problem and tried working out other options.
Not this bank. I got a letter in the mail basically saying, "denied." I emailed to close and she couldn't have cared less.
This bank has gone way downhill and, frankly, I hope they shut down and put the employees out of work. They basically collect a check from what I see and offer no customer service at all.

Trace E.

5/5

Can’t say enough about this credit union! I’ve been banking here for well over 20 years and hope to for many more. Obtaining loans is a very easy and streamlined process and the people that work here have become like family. Highly recommend! A+

David D.

5/5

I love them always respond and work with you. Also love their online banking software.

Kelz S.

1/5

Worst Bank Ever I Can Never Bank With This Bank Again Been Closed Since Wednesday And I Got Bills To Pay DON’T EVER BANK HERE ❗️

chuck G.

5/5

Been a member for 30 years. Always helpful.