Allied Brokers Insurance Agency, Inc. Auto Insurance - Professional Liability - Home Insurance - Insurance Broker California - Palo Alto, California

Orlando N.

I’ve had a frustrating experience working with Allied Brokers Insurance Agency for my auto policy. I recently contacted them to add a new vehicle — a 2024 Ford F-150 — and provided all the necessary details in my original email, including the VIN, purchase info, temporary plates, and even the title of the vehicle I wanted removed.

Instead of processing it smoothly, I was asked to re-send the exact same information I had already provided. It felt like no one was actually reading my emails carefully, and the response times were incredibly slow. I’d send an email and sometimes wait days for a reply. It’s frustrating when you’re trying to get things done quickly and they leave you hanging.

To make things worse, they automatically classified my F-150 as a commercial vehicle, which spiked the premium by over $800, even though I’m using it strictly for personal use. I understand that companies are cautious due to liability, but not every F-150 is a work truck. It’s unfair to assume that based on the model alone — especially when I’ve made it clear how I use it.

What really doesn’t make sense is that my new truck has modern safety tech like BlueCruise, lane keep assist, and adaptive cruise control, yet it’s more expensive to insure than my older car, which had none of those features.

Overall, the communication has been poor, the response times slow, the assumptions unreasonable, and the pricing frustrating. I expected much more professionalism and clarity from an insurance broker. I’ll likely be looking for a new agency.

Kristin B.

Allied Brokers is great. Our insurance carrier raised the rates on our earthquake insurance yet again, and without any request on our part, Allied shopped our coverage for a better deal. Not only did they save us from a rate increase, but THEY SAVED US OVER 10 PERCENT on our annual rates! I would recommend Allied Brokers to anyone who doesn’t want to be taken advantage by the insurance carriers. They are truly on your side.

Annie P.

I used to refer all my clients here. Very nice place, nice people to work with. Great service.

Sean S.

Chris Grammar was fantastic! Couldn't have been more patient with me and all of my questions.

Gilbert A.

I have been with this company for over ten years. Recently, they cut my Business Owners insurance by $300. What a break for me.

Benjamin H.

Avoid this Agency at all costs. Lots of changes in the past years, none of them good. Be ready to be fleeced if you deal with them.