Alim Insurance Brokerage - Evanston, Illinois

Kevin Joseph

Very experienced and quick & easy process; Mohammed was very friendly and quick with insuring my business and faster than going directly with the company. 10/10 would recommend to anyone.

Nick P

Absolutely first-rate! Promptly helped me to land new and comparable homeowners coverage when the "Good Neighbor" decided to part ways.

In addition to helping me avoid any lapse in coverage, Mohammed really took the time to educate me re: how particular trends in the insurance industry can affect policyholders - and what policyholders need to bear in mind in response.

Chris was prompt and efficient in helping me to finalize my new coverage, as well as further contextualizing a couple of points previously made by Mohammed.

Again, very impressed. Hope to work w/these guys for years to come.

Musharraf Azeem

Muhammad provides amazing service and has been taking care of all my auto insurance needs. After moving to the US, he was able to guide me on transitioning from my Canadian insurance to US one. He worked hard to find me the best coverage at the best price with my limited US driving history, and follows up with me at the end of every policy term to renew or suggest a better policy at a better price.

He was also available for any calls regarding coverage such as rental car coverage and so on.

Highly recommend Alim Insurance!

Sarah Pressly

Chris at Alim Insurance Brokerage has been so great! He catches any issues I might have with payments and has been very timely in helping my wife and me keep our insurance up-to-date. Great job, Chris! Thank you, Alim Brokerage, for hiring him!

Sanada

I have been a client since 2016. Mr. Ali is an excellent person but the customer service its horrible. at least on my end.

March 2023, I called him to renew my policy and add a new location, he said that I need a to start a new policy since the company name has changes and adding a new branch.
He said he will call me back in an hour or two, or the next day the latests.

It has been almost 2 months now, he never called back and despite my attempts to call him or his office, it always go to his voice mail.
I have texts, voice record to prove that if Mr. Ali would say otherwise.

You can not have your clients wait on you especially if their business depends on your service.

I contacted the insurance company directly and I was able to renew and add the new location in one phone call.
They set an online account for me where I renew it myself and add coverage/landlord/location...etc. without having to call the insurance broker.

In another word. Cut out the middle man.

Eileen Fickes

Hi - I needed to sell, transfer title, get auto insurance and help my 22 yo son register car in Illinois - and I’m in CT!
I called 3 insurance agencies and Alim was the only one who picked up the phone. Over the next several days, Chris could not have been more helpful and available to answer any questions. He made a stressful situation a whole lot easier! I would absolutely recommend Alim!
Eileen F.
PS He found us a great price!!

Fahad Farooqi

We have worked with Alim for many years. They've has never disappointed us. The team is always been very kind, responsive, and informative. Any claims we've had to file were quick and painless. He checks in on us regularly and always has our best interest in mind. I'm thankful to have found such a fantastic group handling our insurance needs.

V

Called Muhammad on several occasions started the week prior to Nov. 4th. He received mine and my partners personal information and never returned my calls. I called several times always him saying I’ll call you back in 5 minutes, when I do get an answered call. I’m still waiting on those call backs. He even said the delay was due to his assist quitting. Well, it’s been weeks and I’ve been told at least 4 different times; I’ll call you back in 5 minutes...........several weeks have gone by and I’m still waiting.