Affinity Plus Federal Credit Union - Alexandria, Minnesota

Introducing Affinity Plus Federal Credit Union

Affinity Plus Federal Credit Union is a not-for-profit, member-owned financial cooperative located in Alexandria, Minnesota. With over 140,000 members and $2.5 billion in assets, Affinity Plus is one of the largest credit unions in the United States.

Main Services

• Join: Become a member of Affinity Plus Federal Credit Union by applying for a membership.
• Credit Cards: Affinity Plus offers a range of credit cards with competitive interest rates and rewards programs.
• Certificates: Earn higher interest rates on your savings with Affinity Plus's certificates.
• Savings: Open a savings account with Affinity Plus and take advantage of competitive interest rates and low fees.
• IRAs: Plan for retirement with Affinity Plus's traditional and Roth IRAs.
• Debit Cards: Use Affinity Plus's secure debit cards for in-person and online purchases.
• Home Loans: Get a mortgage from Affinity Plus and take advantage of competitive interest rates and flexible terms.
• Auto Loans: Finance your vehicle with Affinity Plus and enjoy competitive interest rates and flexible repayment terms.
• Truecar Vehicle Searches: Research and compare prices on new and used vehicles with Affinity Plus's Truecar vehicle searches.
• Check Cashing Service: Cash checks at one of Affinity Plus's many locations.
• On-Site Services: Take advantage of on-site services such as notary public, passport photos, and more.
• Wheelchair-Accessible Car Park and Entrance: Affinity Plus's facilities are designed to be accessible to all members.
• Cash Advance: Get a cash advance from Affinity Plus and take advantage of competitive interest rates.

Location and Access

Affinity Plus Federal Credit Union is located at:

Address: 418 3rd Ave E UNIT 108, Alexandria, MN 56308, United States

Phone: 800-322-7228

Website: affinityplus.org

On-site services are available at this location, including notary public, passport photos, and more.

Parking is available at this location, and the facility is wheelchair-accessible.

Featured Characteristics

Affinity Plus Federal Credit Union is a not-for-profit, member-owned financial cooperative with over 140,000 members and $2.5 billion in assets.

The credit union offers a range of services, including credit cards, certificates, savings, IRAs, debit cards, home loans, auto loans, and more.

Affinity Plus is committed to providing excellent customer service and has received an average rating of 3.1/5 stars on Google My Business.

Practical Information

Business Hours: To know the exact business hours of Affinity Plus Federal Credit Union, it is recommended to contact the establishment directly by phone or check its website.

Contact Methods: You can contact Affinity Plus Federal Credit Union by phone at 800-322-7228 or visit its website for more information.

Payment Methods: To know the payment methods accepted by Affinity Plus Federal Credit Union, it is recommended to contact the establishment directly or check its website.

Reviews: Affinity Plus Federal Credit Union has 14 reviews on Google My Business with an average rating of 3.1/5 stars.

Positive Aspects from Reviews

Customers highlight the following positive aspects of Affinity Plus Federal Credit Union:

• Exceptional customer service: Members praise the friendly and helpful staff at Affinity Plus.
• Competitive rates: Members appreciate the competitive interest rates offered by Affinity Plus on its credit cards and certificates.
• Convenient locations: Members praise the convenient locations of Affinity Plus's branches and ATMs.
• Excellent online banking: Members appreciate the user-friendly online banking platform offered by Affinity Plus.
• Community involvement: Members praise Affinity Plus's commitment to community involvement and charitable giving.

👍 Reviews of Affinity Plus Federal Credit Union

Scott W.

1/5

Treated like a second class citizen. Today. You've made your last dollar off me. Affinity use to be a bank that had great rates. Credit unions use to have good rates but now they are no better than any local bank.

Wendy H.

5/5

I am a fairly new customer at Affinity and have had exceptional customer service. They great you with a smile, very friendly and go above and beyond helping you with what you need.

Kevin M.

1/5

I found a personal check in a parking lot (over$600). It was endorsed and even had his bank account number on the back. I called the 1-800 number on the check and the lady on the phone was very professional and thanked me for being so honest and told me where the nearest Affinty bank was located. I drove there and waited few minutes the a lady was sitting down and asked if she could help me. I told her that i had found this check so she she gets up from her chair and grabbed it out of my hands and walked away. She didn't even say a word. Nice friendly place i guess. Im glad where i bank they at least they smile and talk to you.

S K.

1/5

Staff members at this branch in Alexandria is extremely rude, cold-blooded and lack customer-service. One of the lady staff seems to be racist as she will stare at me in an ugly way as if I am an align. Staff members at St. Cloud are extremely nice and friendly but here at this branch, it looks like they don't want to move or help their customers. One out of Five stars is still too much rating. The reason I am banking with Affinity Plus is because of the staff members over at St. Cloud who really helped me a lot in my difficult times.

Gary B.

1/5

Had money deposited in my account that I didn't deposit. Called Affinity. They said they would see what the problem was. Never got back to me, the money was taken from account. Called them back and asked what is this? you take money from my account and don't tell me or thank me for finding your mistake. They said - sorry.
There also is problem with the app for depositing checks. It does not work half the time, and they know this.

Rebecca S.

1/5

This bank is filled with the most incompetent employees I have ever had to experience. Not even 2 months with them and more issues and problems then I ever expected out of a bank I heard such good things about. Employees that give out incorrect information to people, a complete lack of customer service. I am so disappointed. If you want a good credit union hit up Mid Minnesota out by Walmart.... Way better on so many levels.

Jordan H.

4/5

I've been a customer for years and always been happy with the service. Very friendly and helpful staff at this location. My only complaint is that they need more weekend and evening hours.

Martin K.

5/5

Pretty good, awesome app and online banking capabilities.

Scott W.

1/5

Treated like a second class citizen. Today. You've made your last dollar off me. Affinity use to be a bank that had great rates. Credit unions use to have good rates but now they are no better than any local bank.

Wendy H.

5/5

I am a fairly new customer at Affinity and have had exceptional customer service. They great you with a smile, very friendly and go above and beyond helping you with what you need.

Kevin M.

1/5

I found a personal check in a parking lot (over$600). It was endorsed and even had his bank account number on the back. I called the 1-800 number on the check and the lady on the phone was very professional and thanked me for being so honest and told me where the nearest Affinty bank was located. I drove there and waited few minutes the a lady was sitting down and asked if she could help me. I told her that i had found this check so she she gets up from her chair and grabbed it out of my hands and walked away. She didn't even say a word. Nice friendly place i guess. Im glad where i bank they at least they smile and talk to you.

S K.

1/5

Staff members at this branch in Alexandria is extremely rude, cold-blooded and lack customer-service. One of the lady staff seems to be racist as she will stare at me in an ugly way as if I am an align. Staff members at St. Cloud are extremely nice and friendly but here at this branch, it looks like they don't want to move or help their customers. One out of Five stars is still too much rating. The reason I am banking with Affinity Plus is because of the staff members over at St. Cloud who really helped me a lot in my difficult times.

Gary B.

1/5

Had money deposited in my account that I didn't deposit. Called Affinity. They said they would see what the problem was. Never got back to me, the money was taken from account. Called them back and asked what is this? you take money from my account and don't tell me or thank me for finding your mistake. They said - sorry.
There also is problem with the app for depositing checks. It does not work half the time, and they know this.