ABC Insurance Services, Inc. - San Mateo, California

miki S.

I had an extremely disappointing experience during working with Helen.
Helen's demeanor towards me was highly unpleasant, because she took the unusual step towards a client.
We had a phone call difficulty back and forth couldn’t reach out each other.
She emailed me screenshots of her phone calls. Because She insisted that my phone was not working properly with problems.

In response, I suggested that if our phone calls were difficult, we could resort to email as an alternative way of communication.
I emphasized the importance of avoiding unnecessary back-and-forth exchanges of screenshots, which only to waste time.
I offered a constructive suggestion for Helen to be more professionalism in her approach.
However, she was very mad and responded with anger, sending emails stating
that the she was not interested in providing insurance services to me .
It was only because I suggested she to be more professional.
I found her behavior to be concerning and reminiscent of an individual who has lost control.
她的行为语言让人震惊，让人怀疑一家保险公司的员工竟然如此简单粗暴对待客户。

Katherine H.

Fast, easy, and they "shop" across insurance companies to get the best prices. They're a small business that's been operating for 20+ (?) years supporting other small businesses; they're also bilingual (English, Chinese) in case you need bilingual support!

Ali G.

Angie H.

Shahan S.