UPS Freight Jackson, TN Terminal - Jackson, Tennessee

UPS Freight Jackson, TN Terminal: Comprehensive Guide

The UPS Freight Jackson, TN Terminal, situated at 65 United Drive, is a pivotal hub for shipping and logistics services in the Jackson area. This facility, operated by United Parcel Service (UPS), a global leader in logistics, offers a wide array of services tailored to meet the diverse needs of its customers. This article provides a detailed overview of the UPS Freight Jackson, TN Terminal, highlighting its main services, location, key features, practical information, and customer reviews.

Main Services

• Less-Than-Truckload (LTL) Shipments: UPS Freight specializes in LTL services, allowing customers to ship smaller quantities cost-effectively. They provide expert handling and efficient transportation for LTL shipments.
• Truckload Shipments: For larger shipments that require an entire trailer, UPS Freight offers truckload services. They ensure that your shipment is secure and delivered on time.
• Supply Chain Solutions: UPS Freight goes beyond just shipping. They offer innovative supply chain solutions, including warehouse and distribution services, to help businesses optimize their operations.
• Customized Solutions: UPS Freight understands that every business is unique. They provide customized logistics solutions tailored to meet specific business needs.

Location and Access

The UPS Freight Jackson, TN Terminal is strategically located at 65 United Drive, Jackson, TN 38305, United States. It is situated near major highways, including Interstate 40 and U.S. Highway 45, ensuring easy access for both customers and carriers.

From downtown Jackson, head south on N Highland Ave towards W Main St. Turn right onto US-45 Bypass S/US-412 Bypass S, then take the ramp onto I-40 W. Take exit 69 for TN-88 toward Jackson. Use the left 2 lanes to turn left onto TN-88 S/TN-18 S. Turn right onto United Dr, and the UPS Freight terminal will be on your right.

For those using GPS, the coordinates for the terminal are 35.6217° N, 89.1847° W. However, some customers have noted that the GPS may not take you directly to the terminal, so it's a good idea to have the address and phone number handy.

Featured Characteristics

The UPS Freight Jackson, TN Terminal stands out due to several unique features:

• 24/7 Operations: The terminal operates around the clock, ensuring that shipments can be picked up, delivered, or processed at any time of the day or night.
• Modern Facilities: The facility is equipped with state-of-the-art technology and machinery to handle and process shipments efficiently and accurately.
• Dedicated Customer Service: UPS Freight is committed to providing exceptional customer service. Their team of professionals is always ready to assist with any shipping needs or concerns.
• Sustainability Efforts: UPS Freight is dedicated to reducing its environmental impact. They implement sustainable practices, such as using alternative fuels and improving route efficiency, to minimize their carbon footprint.

Practical Information

For those planning to visit the UPS Freight Jackson, TN Terminal, here's some practical information:

• Business Hours: While the terminal operates 24/7, the customer service desk is typically open from 8:00 AM to 5:00 PM, Monday through Friday. However, it's always a good idea to call ahead for specific hours of operation.
• Parking: The terminal has a large parking lot that can accommodate various types of vehicles, including trucks and trailers. However, some customers have noted that the parking lot can get crowded during peak hours.
• Contact Information: Although the phone number and website for this specific terminal are not provided, you can find general UPS Freight contact information on the UPS Freight website (UPS Freight).

Customer Reviews and Positive Aspects

The UPS Freight Jackson, TN Terminal has an average rating of 3.2/5 on Google My Business, based on 9 reviews. Here are some positive aspects mentioned by customers:

• Accurate GPS Location: One customer praised that the GPS took them right to the terminal, highlighting the accurate location and visibility of the facility.
• Professional Staff: Several customers commended the friendly and helpful staff at the terminal, noting their professionalism and efficiency in handling shipments.
• 24/7 Operations: Some customers appreciated the 24/7 operations, as it allowed them to drop off or pick up shipments at their convenience.

While the terminal receives positive reviews overall, there are areas for improvement, such as the condition of the access road and the potential for crowded parking during peak hours. UPS Freight is continually working to address these issues to provide the best possible service to its customers.

👍 Reviews of UPS Freight Jackson, TN Terminal

McKenzie M.

1/5

Won’t help with package tracking. Delays package delivery by 3+ days and can’t even give you a proper explanation as to why you can’t pick it up yourself. This package is 20 minutes away from me and they won’t deliver for another 3 days.

John M.

1/5

Package sitting in hub for 3 days still no delivery .It can get here in 2 days from Houston 3 days in jackson tn pretty bad.

R J.

1/5

Google shows their old location, which is now just an empty warehouse.

Stella W.

4/5

Gps takes you right to it. Very small Terminal.

Thomas1674 D.

4/5

Got to get the city to do something about that dirtroad out front

Bryan D.

5/5

Great customer service.

Wendy B.

4/5

Gregory I.

4/5