Butler Gas Products Company - New Brighton, Pennsylvania

Introduction

Nestled at 1103 13th St, New Brighton, PA 15066, Butler Gas Products Company, a distinguished name in the gas and welding supply industry, has been serving the region with exemplary service and high-quality products. With a strong commitment to customer satisfaction and a comprehensive range of services, Butler Gas has established itself as a go-to destination for industrial, medical, and specialty gases, as well as welding supplies and safety equipment.

Main Services

• Industrial Gas Supply: Butler Gas offers a wide array of industrial gases, including argon, helium, nitrogen, oxygen, and carbon dioxide, catering to various industries such as manufacturing, food processing, and metal fabrication.
• Specialty Gas Supply: The company specializes in providing high-purity specialty gases, such as hydrogen, acetylene, and rare gases, for applications requiring precise gas mixtures and concentrations.
• Medical Gas Supply: Butler Gas ensures a reliable supply of medical-grade gases, including oxygen, nitrous oxide, and medical air, to healthcare facilities, ensuring the safety and comfort of patients.
• Welding Supply Store: With an extensive inventory of welding equipment, consumables, and safety gear, Butler Gas caters to both professional welders and DIY enthusiasts. Their offerings include MIG, TIG, and Stick welding machines, as well as plasma cutters and related accessories.
• Gas Cylinder Services: The company provides gas cylinder refills, exchanges, and rentals, ensuring customers have access to the gas they need when they need it. They also offer cylinder maintenance and safety checks to ensure proper functioning and compliance with regulations.
• Dry Ice Supplier: Butler Gas supplies dry ice for various applications, such as cooling, cleaning, and carbonation, making it an essential resource for businesses and individuals alike.
• Propane Supplier: The company offers propane for heating, cooking, and fueling various appliances, ensuring a consistent and safe supply for both residential and commercial customers.
• Safety Equipment Supplier: Butler Gas prioritizes safety by providing a comprehensive range of personal protective equipment (PPE), including safety glasses, gloves, hard hats, and respiratory protection, to ensure customers are well-equipped to work safely and confidently.

Location and Access

Butler Gas Products Company is located in New Brighton, Beaver County, Pennsylvania, approximately 25 miles northwest of Pittsburgh. The facility is situated on 13th Street, just off Route 65, providing easy access for customers traveling by car. The area surrounding the store is primarily residential, with several commercial and industrial establishments nearby.

For those using public transportation, the New Brighton Train Station, served by the West Penn Railroad, is approximately a 15-minute walk from the store. Additionally, several bus routes operated by the Beaver County Transit Authority (BCTA) stop near the facility, making it easily accessible by public transportation.

Parking is available on-site at 1103 13th St, with designated spots for customer use. The parking lot is well-lit and easily accessible, ensuring customer safety and convenience.

Featured Characteristics

• Experienced Staff: Butler Gas employs a team of knowledgeable and experienced professionals who are committed to providing exceptional customer service and expert advice. Their technical expertise ensures customers receive the right products and solutions to meet their specific needs.
• State-of-the-Art Facilities: The company's facility is equipped with modern technology and machinery, enabling them to maintain high-quality standards, ensure efficient operations, and provide fast and reliable service to their customers.
• Customized Business Solutions: Butler Gas offers tailored business solutions to meet the unique needs of their customers. By working closely with clients, they can develop specialized gas supply programs and equipment packages that optimize performance and reduce costs.
• 24/7 Emergency Service: The company understands the importance of maintaining production and minimizing downtime. That's why they offer 24/7 emergency service, ensuring customers have access to the gas and equipment they need, when they need it, to keep their operations running smoothly.
• Sustainability Focus: Butler Gas is committed to minimizing its environmental impact and promoting sustainability. The company offers eco-friendly products and services, such as compressed natural gas (CNG) and clean-burning propane, to help customers reduce their carbon footprint and contribute to a greener future.

Practical Information

• Business Hours: Butler Gas Products Company is open Monday through Friday, from 7:00 AM to 5:00 PM. Their customer service team is also available by phone during these hours to assist with any inquiries or concerns.
• Payment Methods: The company accepts various payment methods, including cash, credit cards (Visa, MasterCard, American Express, and Discover), debit cards, and NFC mobile payments for added convenience and flexibility.
• Pickup and Delivery Options: Butler Gas offers multiple pickup and delivery options to accommodate their customers' needs. In addition to in-store pick-up and kerb-side pickup, they provide local delivery services for a wide range of products and equipment. Customers can also take advantage of the company's on-site services, which include equipment repairs, cylinder refills, and safety inspections.
• Contact Information:
  • Address: 1103 13th St, New Brighton, PA 15066, United States
  • Phone: 724-847-2065
  • Website: butlergas.com

Positive Aspects from Reviews

With an average opinion of 4.4/5 from 19 Google My Business reviews, Butler Gas Products Company has consistently impressed its customers with its exceptional service and high-quality products. Some of the positive aspects mentioned in the reviews include:

• Knowledgeable Staff: Customers frequently praise the store's employees for their expertise and willingness to help, with many mentioning that they received excellent advice and guidance when selecting products or troubleshooting equipment.
• Fast and Reliable Service: Several customers have commended the company for its quick response times and efficient service, noting that they always receive the products and equipment they need, when they need them.
• Competitive Pricing: Butler Gas is often praised for its competitive pricing, with customers appreciating the value and affordability of the products and services they offer.
• Clean and Well-Organized Store: Many customers have commented on the store's cleanliness and organization, making it easy for them to find the products they need and navigate the facility with ease.
• Commitment to Customer Satisfaction: Customers frequently mention the company's commitment to ensuring their complete satisfaction, with many noting that they would recommend Butler Gas to others and plan to return for future purchases.

👍 Reviews of Butler Gas Products Company

Josh S.

5/5

I have been at this facility a few times and I would have to say that the store has the best person n place. Josh Lio is dedicated to his job and wants repeat business. You have to treat each and every customer with respect if you want that kind of response from contractors and the general public. Well done.

Adam S.

1/5

Terrible experience, tried calling all day Monday, no answer, so I called the McKees Rocks location, the receptionist picked up on the first ring. When asked if they would fill a propane tank that wasn't owned by Butler Gas, they confirmed they would all long as the inspection was good. So I took my bottle to the New Brighton location and they turned me away, which wasn't the first time. Do not recommend doing business with this company.

Dory C.

1/5

Tried to get 2 tanks filled. One clearly marked Butler gas. One marked from another competitor. I don't really understand why these tanks can't be filled.
Not really clearly explained. I own the tanks. I didn't want to exchange them. They are inspected. Took them somewhere else. No problems. ?

Jason O.

5/5

Great customer service. Sold me what I needed even when the power was out and prices not available. Called around for something they didn't have in stock. I live next door to Praxair in Monaca and will drive here for stuff now, customer service is good and prices are reasonable. Doesn't mislead me on prices like the guy at Praxair

Richard S.

5/5

I always get the best service at Butler Gas whether it's me or one of my guys getting cylinders refilled or grabbing our welding equipment, they are always helpful.
Highly recommend.

Marine S.

5/5

Outstanding and courteous service inside and outside.

Maggie D.

5/5

We get all of our gases filler here and they are really nice!

Sam T.

1/5

I'm not sure how they are handling their chemicals, but they end up polluting the air in the neighboring homes and causing carbon monoxide detectors to go off.