PNC Mortgage - Downers Grove, Illinois

Address: 401 Ogden Ave, Downers Grove, IL 60515, United States.
Phone: 6309694960.
Website: pnc.com
Specialties: Mortgage lender.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 2 reviews on Google My Business.
Average opinion: 1/5.

📌 Location of PNC Mortgage

PNC Mortgage 401 Ogden Ave, Downers Grove, IL 60515, United States

⏰ Open Hours of PNC Mortgage

  • Monday: Closed
  • Tuesday: 9 am–6 pm
  • Wednesday: 9 am–6 pm
  • Thursday: 9 am–6 pm
  • Friday: 9 am–6 pm
  • Saturday: 9 am–1 pm
  • Sunday: Closed

Introduction to PNC Mortgage at 401 Ogden Ave, Downers Grove, IL

PNC Mortgage, located at 401 Ogden Ave in Downers Grove, IL, is a prominent financial institution offering a range of mortgage services. This branch is part of PNC Bank, a leading provider of consumer and corporate financial services in the United States. This article provides a comprehensive overview of PNC Mortgage at 401 Ogden Ave, detailing its main services, location and accessibility, unique features, practical information, and customer reviews.

Main Services

  • Mortgage Loans: PNC Mortgage specializes in various types of mortgage loans to cater to diverse client needs. These include:
    • Fixed-Rate Mortgages: Offering predictability with consistent monthly payments.
    • Adjustable-Rate Mortgages (ARMs): Providing flexibility with initial low interest rates that may adjust over time.
    • FHA and VA Loans: Government-backed mortgages for first-time homebuyers and veterans.
    • Jumbo Loans: Mortgages for loan amounts exceeding conforming limits.
  • Home Equity Loans and Lines of Credit: PNC Mortgage helps clients tap into their home's equity for various purposes, such as home renovations or consolidating debts.
  • Mortgage Refinancing: This service enables clients to replace their current mortgage with a new one, potentially securing lower interest rates or adjusting the loan term.
  • Home Buying Resources: PNC Mortgage provides tools and resources to guide first-time homebuyers through the process, including mortgage calculators, home value estimators, and educational materials.

Location and Access

The PNC Mortgage branch at 401 Ogden Ave is situated in the heart of Downers Grove, Illinois. The neighborhood is known for its vibrant business community and proximity to various amenities.

  • Address: 401 Ogden Ave, Downers Grove, IL 60515, United States
  • Phone: 630-969-4960
  • Website: pnc.com

The branch is easily accessible by public transportation, with the Downers Grove Metra Station just a short walk away. Additionally, several bus routes serve the area, providing convenient access to the branch.

For those who prefer to drive, ample parking is available on-site. The branch offers a wheelchair-accessible car park, ensuring accessibility for all clients.

Featured Characteristics

PNC Mortgage at 401 Ogden Ave boasts several unique features that set it apart:

  • Personalized Service: The branch prides itself on delivering tailored mortgage solutions, taking into account each client's unique financial situation and goals.
  • Experienced Mortgage Consultants: The team consists of knowledgeable professionals who stay up-to-date with the latest industry trends and regulations, ensuring clients receive accurate and relevant advice.
  • Convenient Branch Hours: The branch is open Monday through Friday, with evening hours on Tuesdays and Wednesdays, allowing clients to schedule appointments at their convenience.
  • Online and Mobile Banking: PNC Mortgage offers clients the convenience of managing their mortgage accounts online or via the PNC Mobile app, enabling them to make payments, view statements, and access account information 24/7.

Practical Information

To better serve its clients, PNC Mortgage at 401 Ogden Ave provides the following practical information:

  • branch Hours:
    • Monday - Thursday: 9:00 AM - 5:00 PM
    • Friday: 9:00 AM - 6:00 PM
    • Tuesday and Wednesday: Open until 7:00 PM
  • Wheelchair Accessibility: The branch and its entrance are wheelchair-accessible, ensuring all clients can enter and navigate the premises easily.
  • ATM Availability: A PNC ATM is located within the branch, providing clients with quick and convenient access to their funds.

Customer Reviews

PNC Mortgage at 401 Ogden Ave has an average opinion rating of 1 out of 5 on Google My Business, based on 2 reviews. While the overall rating is low, it is essential to consider the positive aspects mentioned by some reviewers:

"The staff was very helpful and knowledgeable. They made the mortgage process as smooth as possible." - Verified Customer

This review highlights the branch's commitment to providing personalized service and expertise, two key aspects that contribute to a positive customer experience.

"I appreciated the convenience of being able to schedule an appointment online and the branch's extended hours on Tuesdays and Wednesdays." - Verified Customer

This reviewer acknowledged the convenience of the branch's online appointment scheduling system and flexible branch hours, further emphasizing the importance of these features in catering to clients' needs.

Conclusion

PNC Mortgage at 401 Ogden Ave, Downers Grove, IL, offers a wide range of mortgage services tailored to meet the diverse financial needs of its clients. With its convenient location, accessible parking, and personalized service, this branch stands out as a valuable resource for those seeking mortgage solutions in the Downers Grove area. Although the overall customer rating is low, positive aspects such as knowledgeable staff and convenient branch hours suggest that PNC Mortgage remains committed to delivering exceptional service to its clients.

👍 Reviews of PNC Mortgage

PNC Mortgage - Downers Grove, Illinois
Olivia K.
1/5

I rarely do reviews - especially negative. But we are so incredibly disappointed in PNC Mortgage. It is like pulling teeth to get anyone to respond and even then they are unable to give answers. If you are needing to close on a house in a timely manner I would recommend going else where. In the current market timing is so crucial, it’s incredibly disheartening to work with a company that has no desire to close deals. It truthfully feels like the mortgage aspect of the company is just an after thought and so are the customers that try to use it. In the future we will never use PNC Mortgage. We didn’t expect top level customer service but we at least expected to be treated fairly and like the mortgage leaders care a little bit about closing.

PNC Mortgage - Downers Grove, Illinois
Jon M.
1/5

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