Verizon - Trowbridge Park, Michigan

Verizon

Verizon, a renowned name in the telecommunications industry, operates a store at 3195 Wright St, Trowbridge Park, MI 49855, United States. This location serves as a hub for customers seeking wireless services and products. The store can be reached via phone at 9062731029 or online through their website at teamwireless.com.

Store Features

• Cell Phone Store: The primary speciality of this Verizon store is providing cell phone services and products.
• Delivery & Pickup Options: They offer delivery services, as well as in-store pickup for convenient shopping.
• On-Site Services & Repairs: On-site services and repair facilities are available to ensure your devices stay in top condition.
• Payment Methods: Accepts cheques, credit cards, debit cards, and NFC mobile payments for flexible transactions.
• Accessibility: The store has a wheelchair-accessible car park to ensure accessibility for all customers.

Customer Reviews

Verizon has a strong presence in the customer review sphere, with 2534 reviews on Google My Business, reflecting an average opinion of 4.8/5. This indicates a high level of customer satisfaction with their services.

Visiting this Verizon store ensures customers can choose from a wide range of wireless products and services, backed by reliable customer support and repair facilities. The store's convenient location, along with its accessibility features and varied payment methods, further enhance the customer experience.

👍 Reviews of Verizon

izzy W.

5/5

I was greeted in seconds by Isaak, who I got the pleasure of working with, when I walked in the door. I only had to wait 5-10 minutes and I sat with Isaak to help me figure out why I could not get into WiFi with my very old phone. Isaak thought it was the modem inside the phone that was the problem. He lead me through the whole process of upgrading my old phone. He was very articulate, very good at explaining what he was doing and answering any questions I had. He was very conscientious about the whole process and very knowledgeable about technology. He was very friendly and a pleasure to deal with. Overall, it was a very good and rewarding experience and satisfying that I actually left with a new phone. Isaak even took the time to talk to my brother who is the account holder of my phone. Thank you Isaak for all the time you spent with me to get me set up on only my second I-phone ever.

Sonya G.

5/5

Tyler is awesome! He does all the work for you! I don't understand phones and the way this industry operates but he kept it simple and to the point. Easy guy to chat with, laid back and enjoys his job. It was very notable that this man enjoys what he does at Verizon.

Torie T.

5/5

What a breath of fresh air! My entire experience from start to finish in this store was entirely different to those that I had at other wireless carriers in town. CJ and everybody else on the team as well have impeccable customer service and they genuinely care about the people who come in their store. I am sincerely appreciative that they helped me as much as they did and I feel like I got a good value for my money. Five stars, truly. No question.

Susan B.

5/5

Jonathan walked me through my options, helped me select a plan, and set up my phone. The process was very pleasant and trust-inspiring in an industry where the customer can sometimes feel like they are being taken advantage of. Outstanding employee!

Milo H.

5/5

Everyone at TeamVerizon was super helpful and very friendly. The repair team Michelle got my phone repaired and readjusted the keyboard, so now not only does my screen look great again, but I can text without constant typos, kudos 👏 to Tyler, Michelle and the team.

JoLene K.

5/5

I am a digital immigrant and consequently, need a little help with the digital environment. I met with Kolton, and he is patient, kind, understanding, and respectful. I never felt like I wasn't smart, too old, or embarrassed. I say give Kolton a raise...he knows good customer service and especially with Baby Boomers!

Marcy K.

5/5

My daughter and I came in later in the evening about an hour or so before closing. Egan helped us from the get go with no rushing and explaining everything as we went along. I appreciated the customer service and friendly support while getting our new phones!

Stephanie Z.

5/5

Max was very efficient personable knowledgeable and forthright. What he wasn't sure of anything he wasted no time Consulting the manager. He explained everything I wanted know in a timely and comprehensive manner.

izzy W.

5/5

I was greeted in seconds by Isaak, who I got the pleasure of working with, when I walked in the door. I only had to wait 5-10 minutes and I sat with Isaak to help me figure out why I could not get into WiFi with my very old phone. Isaak thought it was the modem inside the phone that was the problem. He lead me through the whole process of upgrading my old phone. He was very articulate, very good at explaining what he was doing and answering any questions I had. He was very conscientious about the whole process and very knowledgeable about technology. He was very friendly and a pleasure to deal with. Overall, it was a very good and rewarding experience and satisfying that I actually left with a new phone. Isaak even took the time to talk to my brother who is the account holder of my phone. Thank you Isaak for all the time you spent with me to get me set up on only my second I-phone ever.

Sonya G.

5/5

Tyler is awesome! He does all the work for you! I don't understand phones and the way this industry operates but he kept it simple and to the point. Easy guy to chat with, laid back and enjoys his job. It was very notable that this man enjoys what he does at Verizon.

Torie T.

5/5

What a breath of fresh air! My entire experience from start to finish in this store was entirely different to those that I had at other wireless carriers in town. CJ and everybody else on the team as well have impeccable customer service and they genuinely care about the people who come in their store. I am sincerely appreciative that they helped me as much as they did and I feel like I got a good value for my money. Five stars, truly. No question.

Susan B.

5/5

Jonathan walked me through my options, helped me select a plan, and set up my phone. The process was very pleasant and trust-inspiring in an industry where the customer can sometimes feel like they are being taken advantage of. Outstanding employee!

Milo H.

5/5

Everyone at TeamVerizon was super helpful and very friendly. The repair team Michelle got my phone repaired and readjusted the keyboard, so now not only does my screen look great again, but I can text without constant typos, kudos 👏 to Tyler, Michelle and the team.