Willette Jones - State Farm Insurance Agent - Salinas, California

Tony B.

For starters, I have to say that everyone there has always been attentive and motivated to help me resolve my problems. In particular though, I have to rate Natasha as being super superb! 😁 No, seriously.... She rocks!

I was having issues with State Farm on I guess you might say their corporate level. My wife and I were chasing a simple $200 tow truck reimbursement. The way they have systems set up it's a wonder anyone can receive correspondence or a payment. It's all just a bunch of silly little stuff really but Natasha stepped in and took the bull by the horns, as they say. She called the folks at corporate let them know that they weren't fulfilling the needs of the customer. I mean she really jumped down their throats and got things straightened out for us. It's really nice to know when you're frustrated that someone is there to take over and help you out. This lady is not only fierce and a real go-getter but she's very pleasant and has a great sense of humor. She's truly a pleasure to speak to and to anyone reading this, please give this woman a raise! She certainly deserves it!

Anthony and Gina Busano

Yvonne C.

Willette Jones, and her fantastic team, Patricia have been extremely helpful during a issue with another insurance and helping me resolve the issue. They have gone above and beyond to help me, and were very responsive. I cannot thank them enough!

LaVonne M.

Let her team have been there for me to answer every question or concern that I have. I’ve had this agency since I was 16 years old and will that has been my agent since 2003 give or take her assistant Natasha has been a godsend and helping me get through recent issues of establishing insurance for my new car as well as dealing with an accident that my niece was just in. They are amazing and she is a rockstar. Thank you, Natasha.

Luz V.

Been a client of Willette’s for many years. State Farm has always been responsive and attentive to my needs. I appreciate her and her team!

Richard P.

I would first like to start off by thanking Natasha at the Willlette Jones office. Natasha has always been a great help and has always been a pleasure to talk to. She has always been able to answer any questions and provide me with information about any benefits or savings available to me. Natasha has a great personality and I can't say enough about the customer service she has provided to me every time I have call the Willette Jones- State Farm office. Thanks again Natasha!

kimber

Great customer service.. Very helpful and knowledgeable of all their insurance coverage s.

Kyle G.

Willette's great! Been with her for years with more cars than I can count, home, life, the works. Rate is fair, and her office staff have been very helpful as well. I miss Alex, Natasha is pretty awesome though.

Stephen W.

I’ve been with Willette at SFI for over 25 years. At all times I knew she had a complete overview of my insurance needs and always was quick to recommend appropriate changes and in coverage as my needs changed. She responds to questions quickly and professionally and I could not be happier with her service and State Farm in general!