Cowell & Smith Insurance Agency - Monterey, California

Chris C.

I have been a customer of Cowell & Smith since before they moved to their new location on Fremont Blvd. For many years now, I've received nothing but expert and attentive service. The staff is very friendly and courteous and always makes it a habit to remind me about my auto insurance policy if it's close to expiration. I highly recommend them. They are a rare example of a truly competent small business.

Marty D.

I appreciate Cowell & Smith insurance’s timely assistance with the renewal on my Home, Auto and Earthquake insurance. There were a few matters that Safeco insurance required that complicated the renewal process, but with Julie’s assistance we were able to clear up all the outstanding issues. I appreciated all their efforts our behalf. I highly recommend Cowell & Smith insurance for their attention to our account and follow through.

Diego M.

Nancy has been an absolute pleasure to work with and by far the hardest working agent I’ve met. She has both helped my clients with residential property insurance and myself with commercial vehicle. There seems to be nothing she can’t help cover!

I would recommend her services to as many people and clients as possible. Thank you Nancy

Pete R.

I’ve been with the Mercury Monterey group for 25 plus years. The customer service and attention to detail there is second to none. So wonderful to need assistance…..and have a real local person pick up the phone. Sheila leads a great team with my BFF Julie and newer member Anne who was amazing this week.

Pete

Lisa J.

Nancy is awesome! We needed homeowners insurance on a property in Carmel-by-the-Sea, and Nancy was the only agent - and we talked to many- who was able to secure an excellent policy within a week of speaking with her. She was easy to communicate with, detailed oriented, and personable. We highly recommend her!

Johnna C.

This company is super easy to work with! I've been with Cowell & Smith for almost 20 years & have kept them as my agents even after moving from the city. I've worked with Julie and Nancy most recently and am always so impressed with their knowledge, timeliness in response and general helpfulness. Being a busy professional, I specifically like getting off the phone, with one phone call, and having all the detailed information I need. Julie is thorough and understands my onslaught of questions and easily manages to lay everything out for me. I've had multiple cars, multiple drivers, and a few dings along the way. Everything from working with their adjusters to the staff in the office has been seamless!

Chuck O.

Nancy at Cowell & Smith was very helpful and prompt in acquiring for us insurance on a teardrop trailer. They provided timely information and gave a very reasonable premium quote.

Lori K.

Such great service! I love having all of my insurance needs with them. They are so nice and bend over backwards to help you out. Love that they want to help you save money when you don’t even ask. I have also referred business to them and they have been able to help them get insurance when some other companies can’t. Julie is super sweet!!