Your Management & Real Estate Group, Inc. - Burbank, California

christine C.

We are out of state, and Slyvia has been our long-term property manager for years now. She and her staff are always very responsive and always give us comfort that our house (and tenants) will be looked after. I would not hesitate to recommend her to anyone and look forward to continuing our relationship into the future!

Esteban E. (. E.

🚨 Horrible Experience with Your Management & Real Estate Group, Inc. – Now Suing Them! 🚨

If you’re considering renting from Your Management & Real Estate Group, Inc., RUN THE OTHER WAY. My experience with them has been a complete disaster, and I am now in the process of suing them for their blatant dishonesty and unprofessionalism.

Here’s the mess I’ve had to deal with:

1. Wrongful Withholding of Security Deposit: I vacated the property at 1030 N Oxford Ave, Apt. 9, Los Angeles, CA on September 23, 2023, leaving the unit spotless and undamaged. Despite this, they’ve refused to return my $1,800 security deposit. 😡
2. Mismanagement of HACLA Payments: They wrongfully accepted a Section 8 payment of $1,695 for October 2023, even though I had already moved out. This is theft, plain and simple. 💸
3. Failure to Pay Cleaning Fees: They agreed to cover $300 in cleaning costs but failed to reimburse me. 👎
4. Hostile Living Conditions: During my time there, I faced harassment and discrimination from Your Management & Real Estate Group, Inc., and their representatives, Lianna Grigorian and Silvia Manukian. This caused me significant emotional distress. 😢
5. Frivolous Eviction Case: They filed a wrongful eviction case against me, even though I owed nothing. This was clearly motivated by discrimination due to my medical disability and an attempt at retaliation. ⚠️
6. Unethical Actions by Property Owner: The property is owned by Hakoub A. Shirvanian, Co-Trustee of the Shirvanian Trust, who wrongly engaged Isaacs Barak, a newly hired lawyer, to file the eviction case based on misleading instructions from Your Management & Real Estate Group, Inc., Lianna Grigorian, and Silvia Manukian. 😠

Current Lawsuit Details:

• Filed: August 13, 2024
• Court: Superior Court of California, County of Los Angeles
• Case Number: 24STSC03794
• Court Hearing Date: October 3, 2024
• Time: 8:30 AM
• Location: Floor 5, Room 541

I’m seeking a total of $7,395.33 in damages, which includes:

• Security Deposit: $1,800
• Interest on Security Deposit: $0.33
• Cleaning Costs: $300
• Wrongful Section 8 Payment: $1,695
• Penalty for Wrongful Withholding: Up to $3,600

They’ve offered to refund $1,695 to HACLA, but I’ve rejected this offer as it doesn’t cover the total amount owed. I demand:

1. Check 1: $1,695 to HACLA
2. Check 2: $5,700.33 to me

Additionally, I insist they file a motion to dismiss the wrongful eviction case and cancel any collection attempts by Hunter Warfield Inc. 🔥

“This partial refund offer is just a superficial gesture,” I said. “Your Management & Real Estate Group, Inc. continues to avoid full accountability and perpetuates unethical practices that have harmed me and potentially others.” 🚫

If you value your sanity and money, avoid Your Management & Real Estate Group, Inc. at all costs. My ordeal has been filled with frustration and disappointment, and I hope this review helps others steer clear of their deceptive practices.

Mayra V.

Silvia is great! Her business partner? She's AWFUL! I own a property and asked them to manage it. The business partner, Silvia, messes up my property report, does not include certain credits to the amount that I "owe," doesn't communicate and is so rude over email, or any other communication efforts. She also decided to just cancel services without notice because I called her out on her unprofessionalism.

If you own a home, do not bother with these people. Silvia, again she's great, but her business partner needs to learn customer service skills as well as how to write a proper email.

Ashley N.

After experiencing the reality of this company firsthand, I now understand the negative reviews. Despite choosing our place on Woolwine Dr in City Terrace for its spaciousness and charm, we faced issues. The management exploited our deposit, blaming us for damages we didn't cause and tried making us feel stupid when we provided accurate information.

Here are some warning signs to watch out for:
- Pressure to sign the lease: They pressured us sign the lease even though they didnt change it to remove the pet deposit because we have a emotional support animal, it's a legal contract and Silvia made us feel stupid for not wanting to sign it
- Slow maintenance responses: Urgent requests languished while they prioritized their own needs. The glass on our door had shattered and it took a month for them to fix it. Even though I covered it up, there were many flies that made their way in
- Reliance on outdated images: They use old photos, falsely claiming damages occurred after our move-in.

They demand "professional" cleaning and unjustly charge for wall painting, even for normal wear and tear and paint patches that were previously there. Additionally, they failed to provide an itemized list of deductions, opting instead for a summarized quote. When we requested an itemized breakdown and actual receipts, it took them two weeks to respond with yet another revised summary, which then had items that were deleted from the previous document and add ons as well. Make that make sense.

Learn from our mistakes: don't succumb to pressure when signing contracts. Schedule walk-throughs at lease commencement and end to avoid blame for existing damages. Keep meticulous records and photos to defend against baseless charges.

I strongly advise against this property management and landlord, Jesse Rodriguez. Despite profiting significantly from us, a portion of his duplex, he could not invest some of the money he made into his own property. However, let our experience serve as a lesson. Be wise and learn from our mistakes.

To comment on the owner's review response:

Nice try, but I’m calling BS on your bs. I laid out several issues in my review, and you conveniently cherry-picked just one to respond to. As for the professional cleaning claim, you might want to revisit those 22 back and forth emails we sent because, contrary to your version, we clearly never received such instruction. Oh, and let’s not forget the same instruction document we received later with the signature line that’s as blank as your response. Either address all the points or keep playing dodgeball—you're just proving my point.

Lovely L. C. L.

Booked a self guided tour for a property that was listed on Zillow. Received a text to confirm my appointment time 2 hours before. I confirmed, and received the code for the lock box to do the tour. I arrived about 10 minutes early, the code worked. There was one key in the box, opened the bottom lock, but the key did not work for the top lock. I reached out to their office and the woman on the phone could care less. She said she would figure out what’s going on and will call me back immediately. I never received a call back, a text, nothing. I’m upset because I drove 45 minutes out of my way in the rain, even after confirming my appointment; for nothing. They obviously know the key doesn’t work. If that’s the case, cancel all self guided tours are until the issue is fixed! Once I confirmed my appointment via text was the time for them to tell me! Not after having my time wasted. After reading these reviews, and from my own experience with Your Management, they are obviously unreliable. I might’ve dodged a bullet.

Kimberly G.

I am convinced the 5-star reviews here are ingenuine, not authentic and are from friends of the management company.

I have been renting in LA for over 15 years so I am familiar with how you receive a new apt and leave an apt. Never have I ever been treated the way YMRE has treated me. Horrible service, extremely rude entitled employees. They communicate with no respect and speak to you like you are less than.

When you move out they try to keep as much of your deposit as possible. Blame you for dump fees, keep in mind when household waste becomes commercial waste, the landlord is responsible. They accuse you of leaving things that you are not responsible for, then gaslight and insist that it was you.

I can understand when you move out and they charge you for a cleaning and paint cost. However, when I moved in, the unit was NOT thoroughly cleaned or painted completely. The paint was patchy with a different finish and I had to clean more on my own. With that being said, I expected leniency when I moved out since I did not receive an entirely clean unit.

My unit had a crosshatched wood fence used as a roof on the patio, the wood was rotting BADLY and with every heavy rain we got, I got more and more nervous. Even after deeming this as a safety concern the landlord told me they would not replace it but if I wanted to, I could do it on my own.

Reason why I chose to move into the unit was because I could have my plants in the patio, which I have a small business selling. Halfway through my lease, they shut off the water supply in the front yard, leaving me to water my plants by lugging buckets out of my bath tub. When Lianna visited the property I gifted her some plants and many cuttings as a kind gesture.. but she returns my gesture with hostility and disrespect. Reading the other comments here, I can see the true person she is.

Opt for your own source to tend to your repairs, because every maintenance request is severely upcharged. Speak to the other grandfathered tenants, they all have shared with me their opinions and complaints.

Stay away from any of YMRE properties. They are crooked and they rob you in daylight at every opportunity they get.

Liana is a straight up narcissist who only prioritizes her profits. She fails to understand the issues all these people are saying and only fixated on her ego. With a 1.6 star average, they are delusional if anyone would take their word. If it's not just one former tenant saying this, just google YMRE. I rest my case.

Su

Worst Customer Care. Raise a maintenance request, they won't respond for more than a month. After a month too, they won't resolve the issue. You pay advance, all money goes off.

Too many pests. They do not maintain the apartment. I won't recommend for renters nor even for owners.

On top of it, very rude people working in Los Angeles. I had a very bad experience with Mimi H.

Jaqi K.

I was so nervous when it came to apartment hunting but got really lucky when I found my place with YMRE. They’ve been super helpful and worked with me through a lot of the process with very little hassle. I’m extremely glad I crossed paths with Silvia and the team