AAA Laguna Hills Insurance and Member Services - Laguna Hills, California

Sean E.

Staff (in this particular location) are extremely rude and condescending, specially an impolite, ill-mannered, randy woman who grabbed and cut my old placard and threw it in trash while I was begging and entreating for not to do and return it to me to complete an artwork that I am doing from all my old placards during all these years 😩 She didn’t listen to me and did not return my cut placard. A big shame for AAA 👎👎👎 considering to cancel my membership after 38 years.

Beverly S.

I went in to make a change on my insurance payment method
Everyone was friendly and helpful. The elevator was convenient. I got in and out in under 15 minutes. It was fantastic.

Paul T.

Offer no assistant in helping plan and organize , my trip
Basically i arrived by cruise on monday to vancover and leave friday from seatle on Alaska
Cruise. So i came in hoping they could help coordinate and plan a trip for those gap days they could not , they could not help finding transportation , rental cars nothing

Pierre A.

I use to have a good experience but not yesterday. The place is different and the person who was helping me was condensending. I won't go there again.

Mg 0.

Efficient, reliable, friendly service and respectable enterprise. Best car insurance that I’ve found.

Ania S.

I recently had the pleasure of experiencing exceptional service that truly went above and beyond my expectations. From start to finish, every interaction with Noelle N, the Branch Coordinator, was professional, courteous, and incredibly helpful.

The first thing that struck me was the level of communication I received. She kept me informed every step of the way, ensuring that I was aware of any updates or changes to my service. This level of transparency made me feel valued as a customer and gave me complete peace of mind throughout the process.

What really set this service apart, however, was my unique situation being overseas. Noelle helped me renew my International Driver’s license and processed it quickly. She really took the time to listen to my needs and concerns, and tailored their service to fit those specific requirements. They went above and beyond to ensure that I was completely satisfied with the final outcome, and even provided additional support beyond what was expected. Thank you Noelle N!

Overall, I cannot recommend this service highly enough. The exceptional level of service, attention to detail, and dedication to customer satisfaction make this Laguna Hills AAA Branch team stand out as one of the best I have ever dealt with. I will certainly be using their services again in the future and would encourage anyone looking for exceptional service to do the same.

Julie B.

Hoorah for Laguna Hills and *Becky in DMV* services! We have availed ourselves 3 times just this past year of the very valued DMV Services. Each time we were happily greeted by the uber-knowledgeable Becky who processed our requests quickly, pleasantly and perfectly. The Auto Club remains one of the best values today for all that they offer for such a nominal fee. Batteries: Yes! Roadside Service Peace of Mind: Yes! Adding DMV Services with Becky is the Bonus Round. A Big Thanks from Julie and Neil from Laguna Woods.

Kristin W.

Both my sons came to this location and I requested the same teachers. One was Penny who was so knowledgeable and patient, and the other was Daniel because I needed a particular day and time, and my son really liked his demeanor as well. Its really good training and if you have AAA membership, it's a good deal. You can sign up for extra classes too, like night driving, though my sons both just did the basic required course