Broome Insurance - Hickory, North Carolina

Address: 630 4th St SW, Hickory, NC 28602, United States.
Phone: 8283285671.
Website: legacyinspartners.com
Specialties: Insurance agency, Car and Motor Insurance Agency, Health insurance agency, Home Insurance Agency, Life Insurance Agency, Tenant's Insurance Agency.
Other points of interest: Online appointments, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 85 reviews on Google My Business.
Average opinion: 4.8/5.

📌 Location of Broome Insurance

Broome Insurance 630 4th St SW, Hickory, NC 28602, United States

⏰ Open Hours of Broome Insurance

  • Monday: 8:30 am–5 pm
  • Tuesday: 8:30 am–5 pm
  • Wednesday: 8:30 am–5 pm
  • Thursday: 8:30 am–5 pm
  • Friday: 8:30 am–5 pm
  • Saturday: Closed
  • Sunday: Closed

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Broome Insurance: Your Trusted Partner for Comprehensive Insurance Solutions

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Broome Insurance stands as a prominent and reliable insurance agency located at 630 4th St SW, Hickory, NC 28602, United States. This well-established provider has built a reputation over many years for offering a wide array of insurance services to meet diverse client needs, making it a noteworthy choice for individuals and businesses in the Hickory area seeking robust protection and personalized service.

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Core Services and Specialties

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At the heart of Broome Insurance's offerings lies a comprehensive suite of insurance services designed to cater to various aspects of personal and potential business financial security. As detailed, their expertise spans across multiple insurance domains:

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  • Car and Motor Insurance Agency: Providing essential coverage for vehicles, including liability, comprehensive, and collision protection, ensuring drivers are safeguarded on the roads.
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  • Health insurance agency: Assisting clients in navigating the complexities of health insurance plans to secure adequate medical coverage.
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  • Home Insurance Agency: Offering protection for homeowners against various perils, securing their most significant investments.
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  • Life Insurance Agency: Providing life insurance solutions to offer financial security for beneficiaries following the policyholder's passing.
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  • Tenant's Insurance Agency: Specializing in coverage tailored for renters, protecting personal belongings and providing liability coverage within leased properties.
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The breadth of these services positions Broome Insurance as a one-stop solution, allowing clients to manage multiple insurance needs under one roof, simplifying the process of securing comprehensive coverage. Their role is not just to sell policies but to act as a consultant, helping clients understand their options and select plans that align with their specific risk profiles and financial situations.

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Business Location and Accessibility

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Strategically situated at 630 4th St SW, Hickory, NC 28602, Broome Insurance is easily accessible to residents and clients in the Hickory area. This location facilitates direct, face-to-face interactions, fostering a personal connection between the agency and its clientele. The physical presence is complemented by practical accessibility features:

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  • On-site services: Clients can avail themselves of various services directly at the Hickory branch, ensuring convenience for those who prefer or require in-person assistance.
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  • Online appointments: Incorporating modern technology, Broome Insurance offers the option to schedule appointments online, streamlining the process for clients seeking timely consultations or policy adjustments.
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  • Wheelchair-accessible entrance: Ensuring physical accessibility for all, regardless of mobility, demonstrates a commitment to inclusivity and equal service provision.
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  • Wheelchair-accessible car park: A dedicated, accessible parking area nearby further enhances the ease of access for clients with mobility challenges.
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This combination of a central location and thoughtful accessibility features ensures that Broome Insurance is not only convenient but also welcoming to a diverse clientele, reinforcing its position as a client-centric organization in Hickory.

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Clientele and Target Market

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Broome Insurance's extensive service range suggests a focus on serving the varied insurance needs of individuals and potentially small to medium-sized businesses within its operational scope. The agency appears to cater to a broad demographic:

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  • Families seeking protection for their homes, vehicles, and health needs.
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  • Individuals requiring life insurance for estate planning or financial legacy.
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  • Homeowners needing comprehensive property and liability coverage.
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  • Businesses potentially looking for commercial insurance solutions, although this is not explicitly confirmed by the provided data.
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  • Renters needing specific coverage for their personal possessions and liability.
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With their long-standing presence, as hinted by client testimonials, they likely serve clients across different age groups and life stages. Their approach appears to be consultative, emphasizing understanding the client's unique situation to recommend appropriate coverage.

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Digital Engagement and Client Satisfaction

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In an era where digital presence is crucial, Broome Insurance maintains a professional online footprint. Their branch page on legacyinspartners.com serves as a central hub for information, allowing potential clients to explore their services, find contact details, and learn about the agency's offerings. The availability of online appointment booking is a significant feature, indicating a blend of traditional service provision and contemporary digital convenience.

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Client feedback, reflected in the 85 Google My Business reviews, underscores their commitment to excellence. The average rating of 4.8/5 is a testament to their consistent performance:

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  • Clients express long-term satisfaction, citing over two decades of service without a decline in quality.
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  • The agency is praised for handling claims and policy changes efficiently and professionally.
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  • A particular point of appreciation is the caring and professional nature of their agents, like Lupe, who provide quick and accurate assistance.
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This high level of client approval suggests that Broome Insurance prioritizes not just the technical aspects of insurance but also the human element – responsive, caring agents and a streamlined claims process. This focus on client experience likely contributes significantly to their positive reputation and repeat business.

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Why Choose Broome Insurance

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For anyone seeking insurance services in the Hickory area, Broome Insurance presents several compelling reasons to consider them as a primary or secondary provider:

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  • Proven Experience and Reliability: Decades of service indicate stability and a track record of meeting client needs over time.
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  • Broad Range of Coverage: From auto to health, home to life and tenant insurance, they offer diverse options under one agency.
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  • Personalized and Professional Service: Testimonials highlight individualized attention and the expertise of their agents.
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  • Efficient Claims Handling: Smooth and prompt processing of claims is a frequently mentioned positive attribute.
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  • Convenient Location and Features: Easily accessible physical office with online booking, wheelchair access, and on-site services cater to modern client expectations.
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  • Digital Presence and Accessibility: A clear online presence and digital tools enhance accessibility and information availability.
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Overall, Broome Insurance emerges as a well-rounded insurance provider, blending traditional values of reliability and comprehensive coverage with contemporary approaches to service delivery and client convenience. For individuals and businesses in need of dependable insurance solutions, their Hickory location offers a viable and well-regarded option.

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Understanding Their Market Position

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Broome Insurance operates within the competitive insurance market landscape, specifically serving the Hickory, North Carolina region. Their market position appears to be built on a foundation of trust, demonstrated through long-term client relationships and consistently positive feedback. While they offer multiple insurance types, their specialization doesn't necessarily indicate a dominant share in a particular niche, but rather a comprehensive approach catering to common consumer needs.

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Market dynamics in Hickory would involve competing with other local insurance agencies and potentially larger national carriers with local branches. Broome Insurance differentiates itself through localized service, emphasizing personal connections and hometown support. Their focus on specific types like tenant's insurance and their detailed handling of various policies suggest a targeted approach to meet community-specific needs within the insurance spectrum.

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Conclusion

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Broome Insurance, based at 630 4th St SW in Hickory, NC, represents a solid choice for anyone looking for reliable and comprehensive insurance services. With a wide array of coverage options including auto, health, home, life, and tenant insurance, they offer solutions suitable for diverse client needs. The agency's long-standing reputation, reflected in numerous positive reviews and an average rating of 4.8/5 from Google My Business users, underscores their commitment to client satisfaction. They pride themselves on efficient service, professional handling of claims and policy changes, and the supportive nature of their agents, like Lupe, who are praised for their quick and accurate assistance.

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Practical considerations further enhance their appeal. Their convenient location in Hickory allows for easy access, complemented by the option to book appointments online and the availability of wheelchair-accessible features throughout the premises. This blend of accessibility, service quality, and comprehensive offerings makes Broome Insurance a noteworthy partner for securing peace of mind through various insurance protections.

",
"summary": "Broome Insurance offers comprehensive insurance services in Hickory, NC, known for reliability, diverse coverage options, and excellent client service with a 4.8/5 rating from 85 reviews.",
"keywords": ["Insurance agency", "Car Insurance", "Home Insurance", "Life Insurance", "Health Insurance", "Tenant Insurance", "Insurance services"],
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👍 Reviews of Broome Insurance

Broome Insurance - Hickory, North Carolina
Doug C.
5/5

We have been a customer of Broome Insurance for over 20 years. They have always provided great service in both good times and bad. They look after our interests and provide the coverages that we need. All claims and policy changes have been handled expeditiously and professionally.

Broome Insurance - Hickory, North Carolina
Will M.
5/5

Lupe has been our agent for a while now, and has always been caring and professional, assisting us quickly and accurately whenever we have called on her.

Broome Insurance - Hickory, North Carolina
Cathiryn F.
5/5

Love Broome Insurance! Heard a lot of good things before coming here, and I was not disappointed. Miriam helped answer all my questions and concerns, and helped me acquire very good insurance for my car. Will definitely be recommending Broome to those looking for good insurance and great customer service.

Broome Insurance - Hickory, North Carolina
Christopher G.
5/5

Megan was amazing!! We had a particularly complicated set of circumstances. She addressed our needs with professionalism and knowledge, rapidly finding a solution to our situation. She is truly a lifesaver. We can't recommend her highly enough!!!

Broome Insurance - Hickory, North Carolina
Paul B. T.
1/5

I have had Broome Insurance for 20 years. The first 15 were great the last 5 have been nothing short of horrible. People make mistakes but these issues are pure negligence. They blame poor communication on their email servers not working with Gmail and never seem to be in the office when you call. Besides poor communication I have had auto policies renewed without my consent for astronomical prices, home owners insurance not cancelled for months after selling the home, and auto insurance on cars I sold months prior. Once is a mistake, multiple issues is a bad business. I am hoping it was just my agent because I usually prefer supporting local businesses.

Broome Insurance - Hickory, North Carolina
Keren S.
5/5

I love Broome Associates service and team. I've been working with them for our church coverages and my personal for a few years now and all the time I receive excellent service. Their team, specially Miriam, Holly, Joe & her bilingual specialist Lupe, are wonderful people to work with. I recommend them and share their service with everyone that asks.

Broome Insurance - Hickory, North Carolina
Kenny S.
5/5

I have been a customer for many years with auto, homeowners, and renter insurance during different times. The staff at Broome have always been available and quick to respond to any concerns I have had through the years. It has truly been a great relationship and their service is unequaled. My current representative, Shanna, is always focused on what works best for me when I present her with a challenge. I look forward to many more years of partnership with Broome Associated Insurance.

Broome Insurance - Hickory, North Carolina
Ashley M.
5/5

We have had such a good experience with Broome & Assoc. Their staff has been so helpful in getting us transitioned to new coverage for our business, as well as they took extra time to help our employees obtain health insurance coverage for their families. Megan has been so patient and has gone above and beyond to make sure that all of our insurance needs were taken care of. A big thanks to her for all of her time and efforts to help us!

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