Romeo Heatherly Insurance Services, LLC - Hickory, North Carolina

Romeo Heatherly Insurance Services, LLC: A Comprehensive Overview

For individuals and businesses seeking reliable and comprehensive insurance solutions, Romeo Heatherly Insurance Services, LLC stands as a distinguished agency. Located in Hickory, North Carolina, at 2014 N Center St, 28601, the company has cultivated a strong reputation for personalized service and expert guidance. Their commitment to client satisfaction is evident in their consistently high ratings and extensive positive reviews. This document provides a detailed overview of Romeo Heatherly Insurance Services, highlighting their specialties, location, accessibility features, and customer feedback.

Specialties: Romeo Heatherly Insurance Services, LLC offers a diverse portfolio of insurance products tailored to meet a wide range of needs. They operate as a full-service agency, specializing in:

• Insurance Agency: Providing a broad spectrum of coverage options.
• Car and Motor Insurance Agency: Offering competitive rates and comprehensive protection for vehicles.
• Commercial Agent: Supporting businesses with tailored commercial insurance policies, including property, liability, and workers’ compensation.
• Home Insurance Agency: Providing robust protection for residential properties, covering various risks and potential damages.
• Life Insurance Agency: Assisting clients in securing their financial futures with life insurance plans.

Location and Accessibility: Romeo Heatherly Insurance Services’ physical location at 2014 N Center St in Hickory, NC, provides a convenient point of contact for clients. The agency prioritizes accessibility, offering a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating a commitment to inclusivity and ensuring that all clients can easily access their services. This dedication to physical accessibility complements their commitment to providing accessible and understandable insurance information.

Customer Reviews and Reputation: Romeo Heatherly Insurance Services, LLC boasts an impressive track record, evidenced by 175 reviews on Google My Business. The company maintains an outstanding average opinion of 4.9/5, reflecting the overwhelmingly positive experiences of their clients. These reviews consistently highlight the agency’s professionalism, responsiveness, and expertise. Here’s a summary of frequently mentioned positive aspects:

• Knowledgeable Agents: Clients frequently praise the agents’ thorough understanding of insurance policies and their ability to explain complex concepts clearly.
• Personalized Service: Many reviewers emphasize the agency’s commitment to tailoring insurance solutions to individual needs and circumstances.
• Efficient Claims Process: Clients appreciate the agency’s support during the claims process, noting the agents’ assistance and advocacy.
• Competitive Rates: Several reviewers commend the agency for securing competitive insurance rates.

Website and Contact Information: For further information and to schedule a consultation, individuals are encouraged to visit the agency’s website at romeoins.com. Alternatively, prospective clients can contact Romeo Heatherly Insurance Services, LLC directly at 8288381173. The phone number is also accessible via 8288381173. The agency’s commitment to digital accessibility extends to its website, offering a user-friendly platform for exploring insurance options.

Key Features and Benefits: Romeo Heatherly Insurance Services, LLC differentiates itself through a combination of factors:

• Experienced Professionals: The agency’s team comprises seasoned insurance professionals with a deep understanding of the market.
• Independent Agency: As an independent agency, Romeo Heatherly Insurance Services, LLC represents a diverse range of insurance carriers, allowing them to offer clients a wider selection of policies and competitive pricing.
• Client-Focused Approach: The agency prioritizes building long-term relationships with its clients, providing ongoing support and guidance.
• Comprehensive Coverage Options: Romeo Heatherly Insurance Services, LLC offers a broad range of insurance products to meet diverse needs, from personal insurance to commercial insurance.

In conclusion, Romeo Heatherly Insurance Services, LLC provides a dependable and client-centric approach to insurance needs. Their strategic location, accessible facilities, positive customer reviews, and dedication to personalized service make them a valuable resource for individuals and businesses seeking comprehensive insurance protection. The agency’s commitment to accessibility and transparency further solidifies its position as a trusted insurance partner in Hickory, North Carolina. Prospective clients are strongly encouraged to explore the resources available on their website or contact them directly to discuss their specific insurance requirements.

👍 Reviews of Romeo Heatherly Insurance Services, LLC

Annie T.

1/5

Agent was great at the start of the new relationship. Got an email from progressive thought it was spam referring to auto renewal. Did not know I was on auto renewal. Learning. Had to ask if there was a rate change. There was but agent wasn't sure would have to get that from the back office staff. And then there is where is fall apart. Back office would rather take all the time to text and email why they don't have time to confirm when my policy ends so I can set up a reminder to call my agent. That was the first time they explained they were not the agent for me. Then a week later I tried to follow up on what my upcoming new payment amount is expected to be -- and they responded "Download the app". I explained that I was old school and did use app's on my phone. And they explained again that they are a digital and electronic office and they are not the agency for me. So I call First Security who has been around for over 100 years and local spoke with an agent who is also old school and completely understood. Talk on the phone with her -- actually heard her voice. No text -- with rude manners. Just basically old fashion agent/client service.

ettaromedia

5/5

Absolutely PHENNOMAL support from our rep Catelin Vargas and her team! My wife and I had a rather sticky situation arise last year with our homeowners and auto insurance. I don't want to get into details here, but Catelin was amazing in helping us unwind the situation, and finding us comparable, solid coverage elsewhere. She was diligent, knew the business and advised us throughout the transition in a professional and timely manner and no matter what curve balls we were thrown, (and there WERE MANY!) she and her team handled it with grace and patience, answering all of our questions and providing real solutions.

I cannot recommend this team enough and offer this glowing review as a public thanks for all they did for our family, helping us through a very stressful time.

Sam & Esther Ettaro

Wendell B.

5/5

Catelin has been a lifesaver for getting me insurance quotes that fit my businesses needs. She is efficient and very communicative. I will continue using her for all my business and personal needs and I recommend you give her a chance to help you as well!

Lori A.

5/5

Emma was fantastic! She found the same coverages we had at a fraction of the cost! So glad that she was recommended to us and I can confidently recommend her to others!

Rachel J.

5/5

Emma Harris did a Fantastic job Securing homeowners and auto insurance in a timely and professional manner. She is also very personable. She made our experience pleasant at a very hectic time in our lives!!

Dan G.

5/5

We worked with Catelin and she was great! She was thorough in determining our coverage needs for home, auto, and business insurance policies. She was able to have several recommendations from different insurers and guided us through selecting the package that best met our needs.

Julie S.

5/5

Romeo and his whole staff are amazing! I recently switched insurances and they saved me so much money on my car and renters insurance! They were professional and kept me informed every step of the way! If you’re looking for a company that cares about their customers definitely give them a call!

Erika J.

1/5

I have recently moved to the area and in search of auto insurance. I reached out to Romeo Heatherly because of the remarkable reviews. I was assured when speaking with the lady I spoke with the first time that this business was different than the ones I have been dealing with in my search. Either I'm getting ridiculous quotes or I get through the entire process and then can't get anyone to return my calls from other insurance brokers. But again I have had yet again a terrible experience. First, I had to reach back out to them just be questioned all over again all the questions I had previously answered. Then I received numerous texts with multiple questions yet again. Now I've been waiting to hear back since Wednesday. Well today is Friday so I'm positive it will be Monday before I MIGHT hear anything. Well now I'm just discouraged.
Reply to response:
I have proof of residency. I was told they would call back with another quote, but never did. The problem I had was that I had to call them when they should have been calling me. But no worries, I found the insurance that I was looking for at a fair price. I didn't have to wait for days and days. It was all done within an hour. Thanks to Guy Schliewenz at Phoenix Insurance.