Highstreet Insurance, Formerly First Security Insurance - Hickory, North Carolina

Highstreet Insurance, Formerly First Security Insurance

Highstreet Insurance, formerly known as First Security Insurance, is a reputable insurance agency located at 212 3rd Ave NW, Hickory, NC 28601, United States. The agency can be contacted by phone at 828-322-4171 or through their website at hsip.com.

Highstreet Insurance specializes in various insurance services, including car and motor insurance, health insurance, home insurance, and life insurance. The agency is dedicated to providing comprehensive insurance solutions to meet the diverse needs of its clients.

Highstreet Insurance is committed to ensuring a comfortable and accessible experience for all visitors. The agency provides wheelchair-accessible parking and entrance facilities.

With an impressive track record, Highstreet Insurance has garnered 182 reviews on Google My Business, reflecting the agency's strong reputation and customer satisfaction. The average opinion rating for Highstreet Insurance stands at 4.9 out of 5, a testament to the exceptional service provided by the team.

One notable aspect of Highstreet Insurance is the personalized and attentive customer service. The staff, particularly Dorene, is known for going above and beyond to assist clients, making even the most stressful tasks more manageable. Clients appreciate the prompt responses and the sense of being prioritized, as exemplified by the review mentioning Dorene's quick return call. Highstreet Insurance's commitment to customer service sets it apart from other insurance agencies.

Highstreet Insurance's long-standing relationships with clients, such as the one mentioned with a family who had been with the agency for years, demonstrate the agency's dedication to building trust and maintaining strong client relationships. The agency's ability to adapt to clients' needs and provide efficient support, even in comparison to previous insurance experiences, highlights its customer-centric approach.

In conclusion, Highstreet Insurance, formerly First Security Insurance, is a highly-regarded insurance agency that offers a wide range of services and prioritizes customer satisfaction. With its convenient location, accessible facilities, and exceptional customer service, Highstreet Insurance is an excellent choice for individuals seeking comprehensive insurance solutions in Hickory, NC, and beyond.

👍 Reviews of Highstreet Insurance, Formerly First Security Insurance

Kay B.

5/5

Dorene is always so helpful, my family has worked with her for years and she makes dealing with something stressful so much more stress free.

Harvey S.

5/5

I was with another agency for 45 years and it took days sometimes to get an answer to our questions. Since switching to First Security Insurance the service is fantastic. I called Derene and got her voicemail. Within 10 minutes she had called me back and took care of what i needed. She made me feel as if i was her only customer. Very good customer service. Thank You.

Panya Y.

5/5

They are very helpful and always professional. Derene is courteous and always does an excellent job when helping me with my insurance needs.

Mark B.

5/5

Sandy at First Security has helped my family get the best rates on the insurance we need for years now, but she went above and beyond on the day before a holiday as the office was closing to fix a problem I had with coverage. When the big insurance company gave me the runaround, she found someone to help and get the job done fast. Thanks Sandy!

Maxine V.

5/5

I have been a customer here for 12 years now and always had a wonderful experience with First Security Insurance. If I ever have any issue or questions, it always get resolved in a timely manner. I just want to state how amazing Doreen Seagle is, she always taken the time with me to make every encounter meaningful. She is kind, polite, and respectful to me and my family members that also is with First Security Insurance. We couldn't have asked for a better representative that show kindness, who cares, and put in 110 percent into her work.

Rose G.

5/5

Derene is incredible! She was helpful, prompt, and was able to requote our current policies to save us a good amount of money. She is an amazing agent and I can't recommend her enough.

Bryan Y.

5/5

Derene at First Security Insurance has been my agent for more than 27 years. She has always been extremely responsive and has provided excellent policies. I have thoroughly enjoyed working with her throughout the years. I highly recommend this agency!

Nina S.

5/5

I have been with First Security for years. My agent, Derene, takes care of me like family. Any time I’ve needed her she has been able to assist and support me without fail. She’s handled all of my prior four apartment insurances. She has had my best interest at heart for all of the vehicles I’ve had insured. Derene was there for me through it all - from a car break-in, moving to new places, giving advice about pet insurance, getting rear ended and more! First Security is immensely fortunate to have such an excellent employee who provides outstanding services.