Success Credit Union - Jonesboro - Jonesboro, Arkansas

Sure, I'd be happy to help you with that Here's what I know about Success Credit Union - Jonesboro in Jonesboro, Arkansas:

Success Credit Union - Jonesboro is a well-known financial institution and federal credit union located at 2704 Fair Park Blvd., Jonesboro, AR 72401, United States.

If you need to contact them, you can give them a call at 8709359336. Alternatively, you can visit their website at successcreditunion.com for more information.

Some of the specialties of Success Credit Union - Jonesboro include on-site services, wheelchair-accessible car park, and wheelchair-accessible entrance. These features make it easy for people of all abilities to access and use their services.

According to Google My Business, Success Credit Union - Jonesboro has received 37 reviews from customers, with an average rating of 3.2/5. While some people have had positive experiences with the credit union, others have noted room for improvement.

Overall, Success Credit Union - Jonesboro is a reliable and convenient option for anyone in the Jonesboro area who is looking for a trustworthy financial institution. Whether you need a place to open a savings account, apply for a loan, or simply manage your finances, Success Credit Union - Jonesboro has you covered.

If you're interested in learning more about what Success Credit Union - Jonesboro has to offer, I would recommend visiting their website and exploring their services in more detail. From there, you can easily get in touch with a representative and start the process of becoming a member.

As a helpful assistant, I am always here to assist you with any questions or concerns you may have. Don't hesitate to reach out if you need further information or guidance.

Reviews of Success Credit Union - Jonesboro

Jackie Dotson

4/5

I have been a patron of this credit union for over a decade and am mostly happy with the service. I have a savings account here and have done multiple vehicle loans with them. The service is usually quick and I like that my last loan was all done nearly completely online except when I finally had to pick up the check. The online tellers are also great and pretty quick to answer questions. I've had some tellers that were less than friendly and I wish they had more locations but overall my experience has been positive.

Jason Evers

5/5

We have done 3 loans through Success Credit Union. Lori has been our loan officer with all 3, and has made things easy and worry free each time. We could not be more satisfied with the process, how attentive she is to what we need, and how quickly she gets it completed.

Blandon Barrett

5/5

Success Credit Union is a great place to do business. The Staff is very professional and courteous. Lori done a great job with my loan. Looking forward to moving all of my business here in 2025.

Lacee Knight

1/5

This credit union has the worst customer service I have ever seen at a financial institution. I work at a bank and if someone treated a customer how I was treated today, they would be fired by the end of the day. They never say “hi, how are you” or “have a nice day” but if you send the tube in first they will make you wait about 5 minutes before they will address you. Save yourself the trouble and find somewhere else that will actually take care of your banking needs.

Jade Luedy

5/5

If you are looking for loan advice I highly recommend Lori Chandler to anyone needing some financial assistance. She was very helpful and answered any questions that we had. It was great working with her.

Dustin Knuckles

1/5

Was placed on hold, then hung up on. Was calling to get statements printed out for my account. i am locked out of my online banking. I had my sick 16mo old with me so I didn’t want to go in. Two hours later I tried to call again, no answer. When I entered the building, there were two other customers in the bank being helped. When it was my turn I asked about my statements and was told it’s $3 a month for a statement. I asked if I can I do quarterly statements then, and was told they don’t know. I asked if I could pick these up today because regardless I had to have them. Was told to come back tomorrow because it would take too long to print today. Today was my only day off this week, but after the rudeness of the associate helping me, I wanted nothing to do with this branch anyway. I contacted Paragould and talked to Jalise who helped me with resetting my password on my online account and walked me through how to do statements. No wonder Jonesboro has a 2.0 star rating and Paragould has almost 5. Somewhere along the line, Jonesboro forgot the number 1 rule, customer service.

Madison Griffin

2/5

Success Credit Union has the best rates for loans, christmas clubs, etc.
BUT the people that work the front desk are the worst, very rude. Hard to talk to or deal with. They definitely need to work on just being nice and respectful.
Sandra Fergerson that works at the Jonesboro location in loans is the absolute best! Loan questions or non-loan questions, I go to her and only her. Thank you Sandra for treating people nice and respectfully, it's truly appreciated!

Jim Moore

1/5

Giving one star because zero isn’t allowed, very generous of google to this garbage institution. At first it seems great, a good way to build credit. That’s where it ends. Build credit and pull your money asa if you absolutely must. Went to close my account because as I don’t bank with them I forgot that I had the account. The rude, argumentative teller tried to explain to me that since my account was dormant that gave them the right to take what I put in the savings account required for membership. Also tried to say that my changes of address are the reason I didn’t get the opportunity to keep my account from going dormant. I’ve NEVER moved without leaving a forwarding address. In fact, I pay extra to extend forwarding services. I am more than able to prove this. I’ve been at my current residence 2 years and still have the forwarding address on file wihich tells me the claimed paperwork was never sent. Ignoring that, they clearly have my email address, as I’m bombarded by ‘opportunities to purchase life insurance’ so why is it this information couldn’t be sent via snail mail, AND email. Financial institutions have policies that allow them to commit legal theft, so long as they make every effort to contact the individual. I received no mail, phone cal, txt, voicemail, or email. I’d recommend using ANY OTHER MEANS POSSIBLE to build your credit back up. All this is on top of their lack of returning phone calls, setting appointments, or having the most basic customer service and level of politeness. If I ran my business like this, it never would have gotten off the ground. Small wonder the ownership changes every so many years.