Truliant Federal Credit Union Kernersville - Kernersville, North Carolina

For individuals and businesses seeking comprehensive financial services in Kernersville, North Carolina, Truliant Federal Credit Union Kernersville offers a robust suite of solutions backed by a commitment to member satisfaction. Located at 794 S Main St, Kernersville, NC 27284, this branch serves as a vital hub within the Truliant Federal Credit Union network. Reaching them is simple via their phone number at 8008220382, or by visiting their website at truliantfcu.org. The credit union consistently maintains an average opinion of 4.1/5 based on 105 reviews on Google My Business, a testament to its positive customer experience.

About Truliant Federal Credit Union Kernersville

Truliant Federal Credit Union Kernersville is more than just a bank; it’s a member-owned financial institution dedicated to providing personalized service and competitive rates. Established with a focus on supporting the financial well-being of its members, Truliant has grown to become a significant player in the financial landscape of North Carolina. As a credit union, its structure differentiates it from traditional banks, prioritizing the interests of its members rather than solely maximizing profits. This member-centric approach translates into better rates, lower fees, and more attentive service.

Services Offered

The Kernersville branch offers a diverse array of services designed to meet the varied needs of its clientele. Here’s a breakdown of their key service categories:

• Banking Services: Core banking operations, including checking and savings accounts, money market accounts, and certificates of deposit (CDs).
• Loan Agency: They provide various loan products, such as auto loans, personal loans, home loans, and small business loans, assisting members in achieving their financial goals.
• Business Banking Service: Recognizing the unique financial requirements of businesses, Truliant offers tailored solutions for business accounts, lines of credit, and merchant services.
• Financial Consultant: Dedicated financial consultants are available to provide personalized advice on budgeting, savings strategies, and investment options.
• Financial Planner: A comprehensive financial planning service assists members in developing long-term financial strategies, including retirement planning, estate planning, and wealth management.
• Insurance Agency: They partner with insurance providers to offer a range of insurance products, including auto, home, and life insurance, providing convenient access to insurance coverage.
• ATM: Convenient access to cash withdrawals and deposits through a network of ATMs.
• Auto Insurance Agency: Streamlined insurance purchasing options for vehicle coverage.

Location and Accessibility

The Truliant Federal Credit Union Kernersville branch is strategically located at 794 S Main St, Kernersville, NC 27284. Its accessibility is a priority, as evidenced by the wheelchair accessible entrance and parking lot, ensuring that all members can comfortably conduct their business. The location is easily accessible, making it a convenient choice for residents and businesses in the Kernersville area.

Customer Reviews and Feedback

The customer reviews on Google My Business consistently highlight the positive experiences of Truliant’s members. With an average rating of 4.1 out of 5 stars based on 105 reviews, the feedback reflects a strong sense of satisfaction with the credit union's services and staff. Common themes in the reviews include:

• Friendly and knowledgeable staff
• Competitive interest rates
• Efficient service
• Convenient location

It’s worth noting that while the majority of reviews are positive, a small number cite occasional wait times during peak hours. However, the overall sentiment remains overwhelmingly favorable, reinforcing Truliant’s reputation for providing excellent customer service. Potential members can explore these reviews in detail on the Google My Business page: https://www.google.com/maps/place/Truliant+Federal+Credit+Union/@36.1781585,-78.8399041.

Recommended Information for Prospective Members

For individuals considering Truliant Federal Credit Union Kernersville, several key pieces of information are beneficial to consider:

• Membership Eligibility: Membership is generally open to individuals and businesses residing, working, worshiping, or attending school in certain counties in North Carolina.
• Fees: While Truliant strives to offer competitive rates, it's essential to inquire about any associated fees for accounts and services.
• Online Banking: The credit union provides convenient online banking services, allowing members to manage their accounts, pay bills, and transfer funds remotely.
• Mobile App: A mobile app is available for iOS and Android devices, offering a streamlined mobile banking experience.
• Contact Information: The phone number (8008220382) and website (truliantfcu.org) are readily available for inquiries and assistance.

In conclusion, Truliant Federal Credit Union Kernersville presents a compelling option for individuals and businesses seeking a financially sound and member-focused institution. Its comprehensive services, convenient location, and positive customer feedback make it a valuable asset to the Kernersville community.

👍 Reviews of Truliant Federal Credit Union Kernersville

Lori Z.

5/5

I stopped in today to make a deposit and order checks with my new address. I was greeted upon entering as usual by the person at the FIP. I was waited on promptly by an MSR. The young lady that assisted me was so very nice and helpful. I think she may have been a newer employee because she needed some assistance with the check ordering process. She was assisted right away by her teammate next to her. Both of them gave stellar member service to me. I am so sorry I didn't get their names. The two of them are a great representation of what amazing service should be. Not only were all my needs taken care of but we also had a really pleasant conversation. I am a Training Specialist at another Financial Institutions Contact Center, so I know what great service is and like to acknowledge it when I encounter it. Thanks so much to both of you and for all you do for the members of Truliant. Keep up the great work! 😊

Billy C.

5/5

Denia M. Went above and beyond trying to find the best solution possible for me. She was very detailed in multiple options and we had went over what would be the best solution for my situation. Thank you Truliant for having Denia M. Be a part of your company. She was just amazing!

Adam H.

5/5

I called Tim Murphy on Monday afternoon and he immediately began the process of setting up an appointment later in the week. He was so easy to deal with and very helpful. We got a great rate on our auto loan and couldn’t be happier! I highly recommend working with Tim if you ever need any kind of loan!

Darryl E.

4/5

I find Truliant Team Members to be very friendly, knowledgeable and eager to complete the transaction on behalf of the clients. I have never had a problem with Truliant, I attribute that to attention to detail and their level of professionalism.

diane D.

5/5

It's a place you can go and you don't have a headache when you leave just to get a simple loan or to get a simple account started with them they are very pleasant very professional people I would recommend them to anyone

Tully M.

5/5

Hands down BEST financial institution I have ever worked with. Timothy, Tyler, and Vincent are always eager to help with whatever I am trying to accomplish. I have gotten low interest loans, no fee checking and high yield savings accounts from this branch and the staff is WORLD CLASS. You would truly be a fool to not bank with these amazing individuals.

dee D.

5/5

I have been banking at this location for the past 2.5 years, since moving in this area. I have to say that this location is the best branch so far due to the wonderful staff. All (and I mean "ALL") of the representatives are very friendly, professional, caring, knowledgeable and efficient. From the moment I enter the building, they acknowledge my presence and make me feel like a rock star :-). Each and every time, I am welcomed with a warm, friendly and pleasant greeting first from the front desk then the tellers. They treat me with the utmost care and respect. I honestly enjoy going to this branch. Keep up the Great work! God bless!

eliana S.

5/5

I went to Truliant because they were one of the only FCU in my area and I was blown away by the communication and swiftness of their team. Denia in Kernersville was amazing with helping me work out a plan for my finances and set me up for success. I will absolutely be staying as a long term member and I know I can reach out for any questions or concerns I have, and they will be handled with care and courtesy. Thank you again to Denia and Truliant as a whole!