Self Help Credit Union - Kinston, North Carolina

Self Help Credit Union: A Comprehensive Overview

For individuals and families in Kinston, North Carolina, and the surrounding areas, Self Help Credit Union presents a compelling alternative to traditional financial institutions. Located at 1910 W Vernon Ave, Kinston, NC 28504, and readily accessible at Phone: 2525206602, with a user-friendly website at Website: self-help.org, Self Help Credit Union offers a robust suite of financial services designed to promote financial well-being and community development. It operates as a non-profit organization, prioritizing its members’ needs over maximizing profits, a key differentiator in today’s financial landscape.

Specialties and Services Offered

Self Help Credit Union distinguishes itself through a diverse range of services, catering to various financial needs. Its core offerings include:

• Credit Union Services: Members benefit from competitive rates on savings accounts, checking accounts, and certificates of deposit.
• ATM Access: Convenient access to cash through a network of ATMs.
• Car Finance and Loan Company: Facilitating vehicle purchases with tailored financing options.
• Credit Counseling Service: Providing personalized guidance and support to members seeking to improve their credit scores and manage debt effectively.
• Financial Advisor: Offering expert advice and strategies for achieving financial goals.
• Financial Institution: A stable and reliable place to manage all financial transactions.
• Mortgage Lender: Assisting members in securing mortgages for homeownership.

The credit union’s commitment to community development is evident in its focus on providing accessible financial services to underserved populations. It actively participates in programs aimed at promoting financial literacy and economic empowerment within the region.

Location and Accessibility

The Kinston branch is strategically situated at 1910 W Vernon Ave, Kinston, NC 28504, ensuring easy access for local residents. The facility boasts several amenities designed to enhance the member experience:

• Drive-through: Offering a convenient option for quick transactions.
• Language Assistance: Staff members are available to provide assistance in multiple languages, reflecting the diverse community it serves.
• Wheelchair Accessible Entrance: Ensuring inclusivity for individuals with mobility challenges.
• Wheelchair Accessible Parking Lot: Providing ample accessible parking spaces.
• Cash Advance: Facilitating immediate access to cash.

The branch's accessibility features demonstrate a strong commitment to serving all members with dignity and respect.

Member Feedback and Reputation

Based on online reviews, Self Help Credit Union consistently receives positive feedback. Currently, the credit union has 14 reviews on Google My Business, with an average rating of 3.9/5. While there are occasional mentions of minor issues, the overwhelming sentiment is one of satisfaction with the services provided. Many reviewers highlight the quick and painless service, a welcome contrast to the often-complicated experiences with larger banks like Wells Fargo. The dedication to member service appears to be a cornerstone of the credit union’s success. The availability of language assistance is also frequently praised as a valuable resource for members with limited English proficiency. The fact that they offer a drive-through further enhances convenience for busy individuals.

Key Characteristics and Benefits

Self Help Credit Union’s unique structure as a non-profit fundamentally shapes its approach to financial services. Unlike for-profit banks, the credit union’s profits are reinvested in the community and returned to its members through lower fees and better rates. This creates a virtuous cycle of financial benefit. The emphasis on financial counseling and financial advisory services distinguishes it from purely transactional institutions. It’s a place where members can receive personalized support in achieving their financial aspirations. The combination of convenient location, accessible services, and a commitment to community development makes Self Help Credit Union a strong choice for individuals and families seeking a trusted and supportive financial partner. The focus on member satisfaction is palpable and contributes significantly to the organization’s positive reputation. The services provided are designed not just to manage finances, but to build financial security and stability.

👍 Reviews of Self Help Credit Union

Whoopity D.

5/5

Always quick and painless service when I go in. It's a night and day experience compared to Wells Fargo.

Suzanne A.

5/5

I happened to go in this credit union today to open an account, and I may say, I was pleasantly surprised at the low key atmosphere and the level of professionalism! It was just the right balance of doing your job well and making me feel 100 percent like I was a human being. Everything you would expect from a small town banking location of a major credit union. I was made to feel like an old friend that they hadn't seen in awhile. Courtesy. Respect. Professionalism. All the way. Thank you Lee!

Catherine J.

5/5

I opened an account and now I have one of the officers helping me build my credit so I can start my business. I am very thankful that this credit union really helps the community. I am a member of another credit union that would never help with the issues I am having and most of the time, the staff is not friendly at all. Very thankful for the staff at Self Help Credit Union on West Vernon!

Coco Q. C.

5/5

Nice people, old-fashioned banking, up-and-coming credit union with a community oriented mission that I'm willing to support in spite of inconveniences due to being brand-new. Yes, big banks and credit unions have all the bells and whistles that we get hooked on, but they're also pretty impersonal and profit-motivated. (Even credit unions can be profit-motivated!) SHCU is human and humane, and I believe in what they do. Plus, I'm all for staying away from the conglomerates and mega-businesses when I can.

Latoria S.

2/5

my husband and i keep having issues every time he deposit his check. They deposit it into the saving acct and then like today the system goes down and we cant transfer or do anything. So much for paying my bills on time. this is not the first. will be getting a new bank acct somewhere else.

Robert W.

3/5

Great brother Kinston mc

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1/5

Horrible old fashioned branch cant even make a payment online only by phone and charge you a arm and leg to do so.i would highly never recommend this company to anyone

Katherine B.

5/5

This credit union has a mission to help people succeed. Friendly staff!