The Madison Group AAA Insurance Center - Madison, North Carolina

The Madison Group AAA Insurance Center

Located at 107 E Academy St, Madison, NC 27025, The Madison Group AAA Insurance Center is a reputable auto insurance agency. Their phone number is 64272119.

This agency specializes in providing auto insurance services. Some of the key features and points of interest at this location include a wheelchair accessible entrance and a wheelchair accessible parking lot.

As per Google My Business, The Madison Group AAA Insurance Center has received 9 reviews from customers. The average rating for this company is 2.4 out of 5 stars.

Key Features and Services:

• Auto Insurance Services
• Wheelchair Accessible Entrance
• Wheelchair Accessible Parking Lot

Customer Reviews and Ratings:

The Madison Group AAA Insurance Center has received 9 customer reviews on Google My Business, with an average rating of 2.4 out of 5 stars. This feedback indicates that there may be some room for improvement in terms of customer satisfaction.

👍 Reviews of The Madison Group AAA Insurance Center

Nancy H.

1/5

Lee Mills cannot be trusted. On 2 separate occasions I trusted him to 1. Send state paper work that I no longer had the car and insurance was cancelled..not lapsed like the state thought..which I got stuck having to pay a fine..also 2. When I moved out of state to Va. I cancelled NC policy and started Va policy. He said he would cancel NC policy and I would be getting a refund. Today I get bills for "both" policies.. It was never cancelled. If I hadn't of caught it.. It would have lapsed in the system ..and you know what that would of done. Thank goodness I'm done with Lee Mills. All he does is sit behind his desk and throw meaningless words around and acts like he's some bigshot!!!

Eli A.

5/5

The Madison Group is a phenomenal agency. They take the time to get to know the customers needs and they create a comfortable atmosphere for discussing insurance. Thanks Lee and Deb!! You both are awesome.

Sean G.

1/5

Worst customer service EVER...DO NOT USE THIS COMPANY. Never follow up on anything I ask them about. Never return phone calls. I always had to call the 800 number for progressive insurance to get anything done. There office is always closed. They are more worried about how they look or buying more decorations for the office than they are dealing with customers. I would change insurance companies before using them again.

Teresa B.

1/5

Because the app has not been updated on the new office hours I wasted my time and my gas to come here today and find a sign on the door that says new office hours closed on Monday

Chad M.

2/5

My insurance went up for no reason and the lady said she didn't have time to fax a paper to the DMV for me after I paid them the guy is nice the lady is lazy!

Jeffery S.

5/5

Very kind, down home experience and very attentive to my insurance needs.

Jose H.

1/5

very unprofessional. The man has a horrible attitude just because he has to re send me something

Sylvia S.

5/5

Very nice and help to every