Great State Insurance - Lumberton, North Carolina

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Great State Insurance: A Comprehensive Overview

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Great State Insurance, located at 2304 W 5th St, Lumberton, NC 28358, is an auto insurance agency dedicated to providing comprehensive coverage solutions to its clients. Contact them at Phone: 07399119, or visit their website at gogreatstate.com. The company prides itself on a client-centric approach, aiming to simplify the often complex process of obtaining insurance. They operate with a commitment to accessibility, as evidenced by their wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a dedication to inclusivity and catering to a wider range of customers.

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Specialties and Services

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Great State Insurance’s primary specialization lies in auto insurance. They offer a variety of policy options designed to meet diverse needs and budgets. While specific policy details and coverage levels may vary, the agency focuses on securing competitive rates and reliable protection for vehicles. They likely partner with several insurance carriers, including National General, to offer a broad selection of coverage choices. This allows them to tailor solutions to individual circumstances and risk profiles.

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Location and Accessibility

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The physical location at 2304 W 5th St in Lumberton, North Carolina, provides a convenient point of contact for clients seeking assistance. The accessibility features – the wheelchair accessible entrance and wheelchair accessible parking lot – are significant assets, reflecting a commitment to serving individuals with mobility challenges. This consideration significantly enhances the overall customer experience and demonstrates a proactive approach to inclusivity.

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Customer Feedback and Reputation

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Based on publicly available information, Great State Insurance has garnered a total of 10 reviews on Google My Business, resulting in an average opinion of 4.2/5. While some reviews suggest a need for improved responsiveness, particularly regarding immediate inquiries, others highlight positive interactions with employees. Notably, feedback frequently mentions helpful staff members willing to answer questions and provide guidance without appearing rushed or dismissive. Specific mentions of Jarrette and his team frequently express appreciation for their professionalism and willingness to assist. The overall sentiment appears to be one of a dependable, albeit modestly staffed, agency.

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Key Features and Considerations

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• Competitive Rates: The agency strives to secure competitive insurance rates for its clients through partnerships with multiple carriers.

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• Variety of Coverage Options: Great State Insurance likely offers a range of policy types, including liability, collision, comprehensive, and uninsured motorist coverage.

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• Local Service: Operating within Lumberton, NC, allows for personalized service and a deeper understanding of the local community's needs.

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• Accessibility: The accessible facilities underscore a commitment to serving all customers comfortably and without barriers.

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It’s important to acknowledge that the feedback suggests a potential area for improvement regarding immediate responsiveness. However, the positive comments regarding staff helpfulness and professionalism indicate a dedication to customer satisfaction. Prospective clients are encouraged to contact the agency directly to discuss their specific insurance requirements and to receive a personalized quote. The agency’s focus on building relationships and understanding individual needs appears to be a core value.

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Contact Information Summary:

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Address	2304 W 5th St, Lumberton, NC 28358
Phone	07399119
Website	gogreatstate.com

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In conclusion, Great State Insurance presents itself as a viable option for individuals seeking auto insurance within the Lumberton area. While further investigation and direct communication are recommended to fully assess their offerings and service levels, the agency’s commitment to accessibility and positive employee interactions contributes to a generally favorable impression.

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"summary": "Great State Insurance is a local auto insurance agency in Lumberton, NC, offering competitive rates and personalized service with an accessible location.",
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👍 Reviews of Great State Insurance