Greenlight Community Broadband - Wilson, North Carolina

Greenlight Community Broadband

Greenlight Community Broadband, located at 208 Nash St, Wilson, NC 27893, is a highly regarded internet service provider specializing in delivering reliable and high-speed internet to homes and businesses in Wilson, North Carolina. With a strong focus on customer satisfaction, Greenlight has earned a reputation for excellent service and competitive pricing.

The company's commitment to accessibility is evident in their wheelchair-friendly entrance and parking lot, making it easy for all customers to access their services. Greenlight has received positive feedback from their clients, with an average rating of 4/5 based on 93 reviews on Google My Business. Many customers praise the exceptional customer service and satisfactory internet speeds provided by the company.

Specialties: Internet service provider

Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot

Greenlight Community Broadband's commitment to providing exceptional internet services, combined with their dedication to customer satisfaction and accessibility, makes them a top choice for residents and businesses in Wilson, NC. To learn more about their services or to sign up for their reliable internet plans, visit their website at greenlightnc.com or call their friendly staff at 252-399-2200.

👍 Reviews of Greenlight Community Broadband

Barry B.

5/5

Wow ! The Ladies that work in that office are fantastic. It's not every day that people help I pay ur bills. I send out prayers to all the people that work at Wilson Utilities.

Johnnie E.

2/5

Greenlight internet is so slow. It takes forever to start up or download. Computer is right next to router still know difference. Have did a reset made no difference. Saw other reviews talking how great T-Mobile internet. I will give them a call

Ace A.

5/5

Customer service is great. Internet speeds have always been satisfactory. I stream have smart devices and game and never have an issue.

Anthony M.

4/5

Generic cable company in a small town, friendly and courteous staff, but when they say you can get a router from best buy for fifty bucks, don't believe it!!

Erin W.

1/5

Terrible service, always slow and was told it is slow because there are other people online around me. Called at 5 in the morning about my system not working and what do you know the Rep's wasn't working either. Im crawling back to Tmobile like a cheating husband I'm GOING BACK TO TMOBILE, DO NOT BUY if you work from home.

Eric L.

5/5

I am thankful to live in a community in which provides local broadband service. A service in which is very reliable at home and the office. The fact that there was an outage yesterday that resulted from a needed maintenance only strengthens my belief in there service. No company wants any of there customers to be without service and I believe it was more stressful for them than us as customers however I really appreciate all of the updates and ongoing communication through out the outage. A communication that you would not have gotten from the likes of bigger named companies. So while I type this review less than 24 hours later on my greenlight provided service to say thank you for all your continued improvements to the network as well as great customer service and to add I did lose power during the recent storm but when it was restored my greenlight was working as well. So thank you.

Hope A.

5/5

UPDATE: MY Greenlight did NOT let me down! The same day of this review we received a phone call from Greenlight! They requested to come to our house and review our Greenlight system, connections, etc. TWO supervisors came to our house and talked with us about our issues and looked over our equipment, etc. We shared our dissatisfaction with the streaming service and our issues with Greenlight. We told them we had missed our previous TIVO with them, well they had just started having as an option a NEW TIVO that we had the option to take if we wanted it. We did and they called a service person to come and get us connected THAT SAME day!
I LOVE my Greenlight family! This is GREAT customer service!
special shout out to the two supervisors that came that day, Omar and Korey AND the service person that came to our house to connect us. He was very knowledgeable about the new TIVO system and explained everything to us on it's operations before he left! Great job Greenlight!
Our family joined Greenlight almost from the very beginning. Absolutely LOVED our hometown company and bragged about them to those that weren't part of our Greenlight "family"!
Customer service has always been top notch! We had a service call a year or two ago and the young man let us know that Greenlight would be switching to a streaming service in a matter of months and recommended that we go ahead and switch our service to the stream service. He told us eventually everyone would be rolled over so we decided to go ahead and do it while he was at our house. We have NOT been satisfied with this service and are seriously considering changing to a different company. There are glitches in the middle of a program where it appears that the service is buffering? But we lose sections of the show and we get a message that there was a "disconnect and they are working on it and will reconnect soon". Then there are times the screen goes black on a recorded show for several minutes, so we are missing parts or recorded shows too. We are VERY dissatisfied since we went to the streaming service. Really hope Greenlight can get these issues resolved. We'd hate to leave our Greenlight family.

Eric C.

5/5

Been with them since 2021 and never had an issue. Recently switched my plan and it was a breeze. Love greenlight!!