Chase Insurance Group - Brevard, North Carolina

Chase Insurance Group: A Comprehensive Overview

Chase Insurance Group is a respected and established insurance agency dedicated to providing comprehensive coverage solutions to individuals and businesses. Located at 19 Chestnut St #3, Brevard, NC 28712, the agency operates with a commitment to personalized service and expert guidance. Their readily accessible contact number is Phone: 88833200, and prospective clients can learn more and schedule appointments via their website: Website: chaseinsgroup.com. The group specializes in a diverse range of insurance products to meet varied needs, including Auto insurance agency, Commercial agent services, Health insurance agency offerings, Home insurance agency policies, and Life insurance agency solutions.

Services Offered

Chase Insurance Group distinguishes itself through its multifaceted approach to insurance. They cater to both personal and commercial clients, offering tailored plans designed to protect assets and mitigate risk. Specifically, their auto insurance services encompass a wide selection of coverage options, from basic liability to comprehensive and collision protection. The commercial agent services extend to businesses of all sizes, providing coverage for property, liability, workers' compensation, and more. Recognizing the importance of health and well-being, they offer a robust portfolio of health insurance plans. Furthermore, their home insurance agency provides protection for dwellings and personal belongings, while their life insurance agency offers financial security for families and loved ones. The agency prides itself on its ability to navigate the complexities of the insurance landscape, ensuring clients select the most appropriate and cost-effective coverage.

Key Features and Accessibility

Chase Insurance Group prioritizes convenience and accessibility for its clients. They offer Online appointments, streamlining the process of scheduling consultations and discussing coverage needs. For clients who prefer in-person interactions, Onsite services are available, allowing for a more detailed assessment of individual circumstances. The agency is committed to inclusivity and has implemented Wheelchair accessible entrance and Wheelchair accessible parking lot facilities, ensuring that individuals with mobility challenges can readily access their services. This dedication to accessibility underscores their commitment to serving the entire community.

Client Feedback and Reputation

Chase Insurance Group maintains a strong online presence, with 59 reviews on Google My Business. The average client opinion reflects a high level of satisfaction, with a rating of 4.9/5. This positive feedback suggests a consistent commitment to client service and a dedication to delivering reliable insurance solutions. While some feedback has highlighted concerns regarding billing practices, the agency appears to be actively addressing these issues and striving to improve client communication. The agency's reputation is built on trust, expertise, and a dedication to meeting client needs.

Important Considerations & Potential Concerns

Recent feedback has raised a particular concern regarding billing practices. One client reported being billed for insurance coverage without prior discussion, suggesting a potential breakdown in communication protocols. It is crucial for prospective clients to carefully review their insurance policies and invoices, and to promptly address any discrepancies with the agency. The agency’s response to this feedback is vital in maintaining client trust and ensuring transparency. Furthermore, clients should be aware that the agency’s history includes a reported instance where they acquired a book from Main Street, which led to the cancellation of an Erie policy. Understanding this background can provide valuable context regarding the agency's operational approach. Despite these isolated incidents, the overall client satisfaction remains high, indicating a strong foundation of service excellence.

Contact Information and Resources

To contact Chase Insurance Group, clients can utilize the following resources:

• Address: 19 Chestnut St #3, Brevard, NC 28712
• Phone: 88833200
• Website: chaseinsgroup.com

The agency’s website provides detailed information about its services, coverage options, and contact details. Clients are encouraged to explore the website thoroughly and to contact the agency directly with any questions or inquiries. The online appointment scheduling system offers a convenient way to arrange consultations with experienced insurance professionals.

👍 Reviews of Chase Insurance Group

duane D.

5/5

Billed me for insurance without even speaking to me, my understanding is they bought a book from main street? Erie was sending me cancelations ,so i went with pryor. Gladly remove the 1 star if owner can provide me an decent explanation?

Ka M.

5/5

I recently had to call Chase Insurance. I spoke with Chase McKelvey who immediately filed the paperwork for the water damage and an adjuster got in touch with me quickly.
They helped me through the process and were kind and supportive. I cannot say enough great things about this local business. I applaud them for caring for their customers and following up quickly and explaining everything. Thank you.

Debra G.

5/5

I switched to Chase Insurance about 1 year ago and I have been treated like family. I feel safe knowing my auto and house is covered at the best price I've ever experienced. Also being able to contact my insurance agent with absolutely no problem and meet in person makes it even better. I highly recommend Donny Cantrell. He listens and takes the time to truly understand your needs.

Faith S.

5/5

Thank you to Chase Insurance and especially Donny Cantrell for helping my son’s girlfriend out with her accident. It wasn’t her fault and Donny has went far and above to help her out. The other peoples insurance has been tuff to deal with but he has done his best to help her in every way possible. I would recommend Chase Insurance to anybody. They really do look out for their customers.

Judy D.

5/5

While securing insurance for our church, I had the pleasure of meeting and working with Donny Cantrell. He was professional, friendly, and able to answer my questions! In addition, he saved our church several thousand dollars over a national company. I highly recommend him and Chase Insurance.

Sarah L.

5/5

Chase is a wonderful agent! He is always kind & courteous and extremely helpful. He is very knowledgeable and has always managed my insurance needs with speed & accuracy. I appreciate his honesty and dedication to his work. I would recommend Chase Insurance Group, Inc. for all of your insurance needs!

Nancy K.

5/5

I like the fact that my policies were looked at carefully offering me the best coverage for my house and car insurance. My agent was patient and offered options for extended coverage if I wanted it. I had to make a claim in 2019 concerning my homeowners policy. It was handed quickly and efficiently. Chase Insurance is reliable and I am 100% satisfied with Erie Insurance handling all my insurance needs.

Heather S.

5/5

I've been a client of Chase Insurance Group for over a year and I have had a wonderful experience. They not only saved me money, but also several friends who I have sent their way. Each time they offer a quote lower than other insurance agencies. I'm extremely satisfied with their customer service and would recommend anyone check them out. It's worth your time to get a quote and compare the savings!