Jeremy Pressley: Allstate Insurance - Waynesville, North Carolina

Summer R.

We had a wonderful experience! They were very friendly and we were in and out quickly! Highly recommend!

Charlene C.

1. Insurance went way up with no notification and for no reason
2. The office, the right hand does not know what the left hand is doing. I got 7 different answers about our house insurance. 7 different prices.
3. The local office and the 800 number give you different information. Example. If we bundled we got a discount. Local office said no we don’t.
4. My suggestion if you leave this company, have a paper trail. I canceled and had confirmation in writing that they canceled. Only to be billed again. They never canceled it, even though I had in writing that they did.
5. I was billed random odd charges, ($26 and $51) the answer I got was I don’t know when questioning it. Then I was refunded.

This review didn’t come lightly, a family member is a cooperate boss at Allstate Headquarters.

Greg

Jeremy recently helped me by looking into a surety bond required for me to become my mom's guardian. He did it with no expectation of any gain for himself. That selfless action earned him my appreciation and a measure of loyalty.

Lettie C.

It's a place to have your home and motorcycle insurance. Always pleasant to talk to and tries to answer your questions or concerns. But hard to get a call back or email response from them. We have been with this insurance company for 20 plus years. However, we are considering changing company's due to their prices.

Lauren I.

Highly recommend this Allstate Insurance agency! Hunter was able to help me get my insurance transferred over from Florida to North Carolina in no time. He was extremely professional, knowledgeable, courteous, patient, and kind over the phone. Exceptional customer service across the board! I cannot say enough thanks for making this transition smooth and easy for me. Thank you very much, Hunter and Allstate!

Lele D.

insurance got doubled (went up to $382 FOR ONE VEHICLE. absolutely insane.) without me knowing and no one was able to explain to me why, called and decided to cancel my policy. 2 months later i check my bank statement and realize i’ve been charged for the past 2 months. called again, the woman i talked to said the guy never canceled my policy, and that i would be refunded, but that has yet to happen. they love taking your money but hate giving it back.

Andy H.

I have heard good things about this Allstate agency, but I've never had any claims for them to pay and I can't recall ever being contacted by them. The only time I've spoken with the agency was when I called them to find out why my policy cost was significantly higher than the policies of nearby neighbors. It would be nice to hear from them about how I'm doing rather than just to let me know my premium is going up/time to pay or to request me to rate their service.

Jane M.

Rates increase without notifying you prior to the increase! Do not give a reason for increase, no changes have been made to the policy and no claims have been processed on my behalf ! So upsetting especially if you’re like me and live on a fixed income! would not recommend doing business with this Office, I’m on the search for new coverage with a different Company!!!