The Realty TX - Houston, Texas

Justin M.

I had a very disappointing experience with The Realty TX. From the start, communication was poor. Messages and emails were often ignored, and when they did respond, it felt rushed and dismissive.

As a landlord, they failed to address basic maintenance issues. I reported a leaking faucet, broken heating, etc. multiple times, but repairs were delayed for weeks with no clear timeline or updates.

Additionally, the property was not in the condition promised during the showing. The carpets were stained, and several appliances were outdated or not functioning.

It’s clear that customer service and tenant satisfaction are not a priority. I would not recommend their services to anyone looking for a professional, reliable realtor or landlord.

Linh T.

Great experience with Mrs Trinh and the team! Knowledgeable, efficient, and made the process smooth. Thank you so much 😊

King P. C.

Extremely prejudiced against others who are not Asian experienced a very racial encounter while attempting to purchase a home she did an awful job representing the seller. When contacted about the situation she went ghost after seller agreed to accept my offer. During this time, her staff was rude to us and we were responding with facts. It left us with a very bad impression and she refused to continue with our transaction. We went to her office to clear the misunderstanding and she refused to settle. She told her employee to say she wasn’t there however we heard her upstairs, (where she currently lives) went to speak with her and all hell broke loose. We were physically assaulted by her and verbally. We filed a police complaint against her. Never got that property. I hope her business practices are not common to others who aren’t Asian Would never use her

David

My wife and I needed guidance for our real estate ventures. Trinh went above and beyond to understand our specific needs and preferences by ensuring she provided tailored solutions for us. She was incredibly knowledgeable about the local market trends and would be a tremendous addition to any real estate team. We look forward to working with her and her team!

Ruochen W.

Trinh (and Melissa) were amazing allies to have on your home-buying side! Trinh is a walking encyclopedia of Houston real estate expertise and is so transparent with that knowledge of homes and the buying process. She'll shoot you straight with any house that may "seem" like a gem but has costly issues beneath the surface, even if that means a sale is delayed for her.

Trinh is extremely passionate, friendly, and communicative. That shows through how quickly, persistently, and thoroughly she follows up with valuable information from the seller's side and online sources. Plus, every offer constructed had custom negotiation points that Trinh helped put together so we were always more comfortable knowing we were getting a good deal. If you're able to partner with Trinh and her team, you'll be in good hands!

Luojian C.

I just purchased a rental property with The Realty. I am a remote investor and having someone with deep knowledge of the local market is paramount. I am very pleased working Trinh and her team members including Mellisa and Marco. They were able to help me find a good property in this competitive market. Her team is very organized, on top of things, and have connections so remote investors like me can rely on her to accomplish their goals. I highly recommend The Realty!

Omer M.

It was a pleasure to work with Trinh. She helped me with the sale of my house. She took care of everything, everything, repairs, everything etc. Her staff is also extremely helpful. Before the sale, Trinh also helped me and managed my property. She is honest and always looks after the interest of her clients.

Calvin N.

Professionalism, knowledgeable
Trinh and her teammates I worked with was very nice and professional. She contacted my team to do the inspections. She was easy to work with and we have a great working relationship. I look forward to working with her again.