American Service Insurance Co - Schaumburg, Illinois

Address: 953 American Ln 3rd floor, Schaumburg, IL 60173.
Phone: 74726700.

Specialties: Insurance agency.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 41 reviews on Google My Business.
Average opinion: 1.4/5.

📌 Location of American Service Insurance Co

American Service Insurance Co

Address: 953 American Ln 3rd floor, Schaumburg, IL 60173

Phone: 74726700

Specialties: Insurance agency

Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot

Opinions: This company has 41 reviews on Google My Business.

Average opinion: 1.4/5.

Located in Schaumburg, Illinois, American Service Insurance Co is an insurance agency specializing in providing comprehensive insurance solutions to its clients. With a focus on customer satisfaction, the company strives to offer tailored policies that cater to individual needs. The agency's commitment to accessibility is evident in its wheelchair-friendly entrance and parking lot, ensuring all clients can easily access their services.

The company's reviews on Google My Business indicate a mixed reception from customers. With an average rating of 1.4 out of 5, it suggests that there may be room for improvement in terms of service quality and customer experience. However, it is essential to note that individual opinions can vary, and a higher number of reviews might provide a more comprehensive understanding of the company's performance.

To contact American Service Insurance Co, clients can visit their office at 953 American Ln 3rd floor, Schaumburg, IL 60173 or call them at 74726700. The agency's website, while not mentioned, would likely provide further information on their services, policies, and contact details.

In conclusion, American Service Insurance Co is an insurance agency located in Schaumburg, Illinois, with a focus on accessibility and customer satisfaction. While the company's reviews on Google My Business indicate mixed opinions, it provides a starting point for potential clients to evaluate its services. Those interested in learning more about American Service Insurance Co should consider visiting their office, calling them, or exploring their website for more information.

👍 Reviews of American Service Insurance Co

American Service Insurance Co - Schaumburg, Illinois
Ethan M.
1/5

Absolutely the worst insurance company to ever deal with! I Was rear ended by one of their insured drivers . They decide to give me a claim adjuster the is on vacation for a week. They will not return your phone calls give you every excuse in the world and then try to worm their way out of a situation where their driver clearly was at fault! In the meantime we're left with a total vehicle no way to get to work in 5 kids with no way to get Them to the places they need like the doctor! Needless to say I hope they enjoy talking to my attorney

American Service Insurance Co - Schaumburg, Illinois
Doris S.
1/5

I have never had to deal with an ins co that gives such bad service. My son got rear-ended on the 17th of Jan and we still have our car in the shop waiting for the ins co to give permission to start repair work. They will not give a rental car or return phone calls. Eva Soto is the claims adjuster and she only has a message on her phone that she will return the call, this time it has been 48 hours and we still have not heard from her. They don't even get 1 star from me.

American Service Insurance Co - Schaumburg, Illinois
Jessica P.
1/5

On New Year's Eve morning, my car was hit (as it was parked outside my house) by a taxi cab insured by these folks who apparently didn't know how to drive a car. Not only did the claim take THREE WEEKS to be accepted on their behalf, it then took them another TWO WEEKS to get the adjuster out who clearly didn't know what on earth he was doing. When it finally got towed away to be repaired, the company took another two weeks after that to accept the body shop's damage repair. As soon as they got the quote from the body shop, it then took them THREE WEEKS to respond to ANY of my emails, phone messages, anything. As soon as they deemed it totaled, they were sure to tell me to hurry up and get everything finished on my end and that my rental that I couldn't get until FOUR WEEKS after the accident occurred (which in turn forced me to miss work, meetings, and sales trips), would be cut off before I even receive my reimbursement check. Absolutely unbelievable. Throughout the whole process, I was told to gather my tax information, and salary information in order to receive my missed wage check from the time I missed in the office and through my job. I sent everything AND MORE to them only to have their representative tell me that they're not responsible for any missed work. Not acceptable in my book. I asked for the supervisor's name, leave him a voicemail, no call back. Hands down the WORST customer service and least professional organization I have EVER worked with. You all should be ashamed of yourself. How dare you string these people who clearly were NOT at fault in their instances along like hopeless puppies. This has been the worst experience going through ANY incident whether I was at fault or not, that I have ever dealt with. Work missed, meetings missed, being promised something under COMPLETELY false pretenses, lack of empathy, lack of respect, the list could go on and on.....

American Service Insurance Co - Schaumburg, Illinois
Al
1/5

Horrible. As part of my work I deal with numerous insurance companies on a daily basis, American Service Insurance is definitely high among the WORST in service. In order to get a status update on a claim, I recently had to spend almost 2 months calling weekly and leaving voice messages just to finally have the rudest representative (a supervisor no less) call back to pretty much complain about my calls. If I had to choose coverage from an insurance company I would never choose this one.

American Service Insurance Co - Schaumburg, Illinois
The R. F.
1/5

Worst service! I was in an accident with a policy holder through this company. I called them the day after the accident and was told a rental car would be offered and a claim would be submitted. It has been a week and no one can give me information on the claim and I have yet to receive a rental car. I was told that there was no one assigned to the claim at this time! Submitted a formal complaint with state department of insurance.

American Service Insurance Co - Schaumburg, Illinois
Min D. M. (. M.
1/5

Very bad experience, I highly recommend to do not use their policy and insurance. I have Issue with damage estimation. Company estimated wrongly for damage done by another car. They sent too low amount than what actually other auto service company estimated. I have been trying to contact the agent but every time automated phone says out of office. Completely unsatisfied with their response.

American Service Insurance Co - Schaumburg, Illinois
Jason A.
1/5

This the worset inscurance company in the world. They will do anything to steal you. If you get in an accident do not even call them. Try to find lawyer. I am uber driver and I will do my best to make all uber driver go to different insurancse. Every driver I see I told then to go to different company and I help them too. I did a big mistake from the begging not going to the lawyer. Do not do the same mistake.

American Service Insurance Co - Schaumburg, Illinois
Nicole H.
1/5

Was told me the insurance check was sent on the 3rd by the 27th never received it. Jean told me that she had the wrong zip code on file, but everything else came, except the check. I went to the post office they said that it only takes a week for mail to be re-routed, and it would been forward back to the correct zip code or sent back. Needless to say. "We can cancel and re-issue". Which will probably take another month.

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