Armed Forces Bank - Great Lakes, Illinois

Okay, here’s a detailed overview of Armed Forces Bank, presented in a formal and helpful tone, suitable for someone seeking information about this financial institution:

Armed Forces Bank: A Reliable Banking Solution

For individuals affiliated with the United States Armed Forces and their families, Armed Forces Bank (AFB) stands as a dedicated and accessible financial institution. It’s designed to provide specialized banking services tailored to the unique needs of military personnel. The Great Lakes branch, located at Address: 2819 Spaulding St, Great Lakes, IL 60088, represents a key location for those residing in and around the Chicago metropolitan area. You can reach them directly at Phone: 78879423. A comprehensive resource for their services and branch information can be found on their website: Website: afbank.com. AFB’s specialization is firmly rooted in Bank services – offering a range of accounts, loans, and financial tools designed with the military community in mind.

Key Features and Services

Armed Forces Bank differentiates itself through several notable features:

• Military-Focused Accounts: They offer a variety of checking and savings accounts, often with waived fees and competitive interest rates specifically for military members.
• Loans for Military Members: AFB provides access to loans for various purposes, including auto loans, personal loans, and even mortgages – frequently with favorable terms for those in uniform.
• Dedicated Customer Service: A core commitment is providing personalized and attentive service, recognizing the demands and mobility of military life.
• Convenient Branch Locations: Beyond the Great Lakes facility, AFB operates multiple branches across Illinois and other states, ensuring accessibility for their clientele.

Accessibility & Location Details

The Great Lakes branch is designed with accessibility in mind. It features a Wheelchair accessible entrance and a Wheelchair accessible parking lot, demonstrating a commitment to inclusivity. The location in Great Lakes places it within a reasonably accessible area for many military personnel stationed in the region and those seeking convenient banking options. It’s strategically positioned to serve a significant portion of the military community.

Customer Feedback and Reputation

Based on publicly available information, the Great Lakes branch consistently receives positive feedback. There are currently 22 reviews on Google My Business, with an impressive Average opinion: 4.6/5. These reviews consistently highlight the friendliness of the staff, particularly mentioning a dedicated and efficient individual named Stacey, who is praised for her speed and helpfulness. The overall sentiment suggests a welcoming and professional environment, with clients appreciating the ease of doing business and the responsiveness of the team.

👍 Reviews of Armed Forces Bank

nizzy R.

5/5

Stacey was awesome. She is always so fast and efficient. I get in and out quickly every time as a satisfied client. Thank you for always being nothing less than great!

Theresa H.

5/5

I’m always greeted warmly at the door. They are all so nice and Stacy is very friendly and quick with any needs that I have at the moment. They are all doing an amazing job.

Great L.

5/5

Great service. In and out with no hassles and able to accommodate the needs of mine. First time in the facility but definitely not the last thank you to the staff for the help. 👍🏼

Robin E.

1/5

WORST BANK. They make up codes to put holds on your account. They also continue to escalate issues without solving anything. Terrible at scam and fraud protection. Would highly NOT RECOMMEND

thaxter ?. H.

5/5

Staff was extremely patient and cooperative answering my questions and making sure that i understood everything that was expected of me. I would definitely refer others here for their banking needs.

Amber W.

5/5

The lady name Stacey is always very polite and very professional . She has the answers to any question I may have she is very helpful!

Sameia C. H.

3/5

It's really sad that the branch at Burkey Mall closed. Now we're subject to shorter hours and °Saturdays closed which is a big inconvenience for people who work during the week. This bank should be open on Saturdays.

Vickie C.

4/5

It was alright. I was expecting to see tellers and windows. But the customer service was great the job was done.