Fieldstone Credit Union - Bradley, Illinois

About Fieldstone Credit Union

Nestled in Bradley, Illinois, at 395 N Kinzie Ave, Bradley, IL 60915, stands Fieldstone Credit Union. This financial institution prides itself on offering a broad spectrum of services tailored to meet the diverse needs of its members. With a phone number readily available at 592-918-70, members and potential members can easily reach out for assistance. For those eager to delve deeper, the comprehensive website at fieldstonecu.com provides a wealth of information about their offerings and services.

Key Features and Services

Fieldstone Credit Union stands out with its range of services including Credit Union Services, which traditionally focuses on member-oriented financial solutions. They offer convenient ATM access, making cash handling a breeze for their members. For those looking to finance a vehicle, they also serve as a Car Finance and Loan Company, providing various loan options. Additionally, Fieldstone Credit Union functions as a Mortgage Lender, offering solutions for homeowners seeking to finance their dream homes.

One of the notable points of interest is their Drive-through service, ensuring that members can conduct their banking activities without the need to step out of their vehicles. Furthermore, the credit union is wheelchair accessible, both in terms of entrance and parking lot, demonstrating their commitment to inclusivity and accessibility.

Customer Perspective and Reviews

The sentiment towards Fieldstone Credit Union is overwhelmingly positive, as reflected in the glowing reviews on Google My Business. With 35 reviews and an average opinion rating of 4.1/5, members consistently praise the credit union for its exceptional customer service, exemplified by the friendly and helpful staff that has been a constant over the past 50 years for one loyal member.

Opinions highlight not only the personal touch but also the modern conveniences such as the drive-through and wheelchair accessibility. These reviews suggest that Fieldstone Credit Union is more than just a financial institution; it's a community-focused organization that truly values its members.

Recommendation

For anyone considering their financial options or in search of a reliable credit union, Fieldstone Credit Union is highly recommended. Their commitment to member satisfaction, combined with a wide array of financial services, makes them a standout choice. To learn more about their offerings, explore their website at fieldstonecu.com or give them a call at 592-918-70. Don't miss out on the opportunity to join a credit union that's been serving its members with care and expertise for over half a century. Visit their site or contact them directly to discover how Fieldstone Credit Union can support your financial needs.

👍 Reviews of Fieldstone Credit Union

Charlene M.

5/5

I have been a member of this credit union since I was a child. I'm talking 50 years. I have never had a bad experience and the staff has always been friendly and very helpful. I wish more establishments would model this organization and the friendly employee's. They represent what customer service means.

shiane M.

1/5

I can not stand this place OR THEIR TERRIBLE CUSTOMER SERVICE!!!! I lost my debit card Ann had gone in and told them I needed a new one ordered 2 days BEFORE thanksgiving. They said it would take 2 weeks. Okay that's fine. 2 weeks goes by and they tell me just give it a few more days because the holiday. I again said okay. Then go in 4 days later just for them to tell me is HAS NOT even been ordered yet!!!! So they tell me they are going to rush it and that it should be here within a couple days. My card still isn't here and now they tell me they once again DID NOT put the rush so I have to just wait til it comes in the mail!!!

Deborah R.

5/5

Fieldstone is one if the best credit unions in Kankakee County. They provide phenomenal customer service, they have great rates on loans and credit cards and go above and beyond in our community. If you are looking for a bank who is family friendly and meets your banking needs. From mortgages to a simple savings I would definitely recommend them.

Robert T.

5/5

I have going there for years. I like it

John F.

5/5

My wife and I purchased our last five vehicles through Fieldstone Credit Union, Debbie Eilts Vice President helped us with our latest and if you're fortunate enough to meet and work with Debbie it may be the best experience you've ever had with a bank, We Strongly Recommend Fieldstone Credit Union and there entire staff 👍👍👍👍👍

XxtraxX C. C.

1/5

This place feels like they are entitled to a 300% return by charging a $30.00 insufficient fund fee if you overdraft $0.01 in your account. Now tell me, how does it make since to charge someone that has no money more money to make their account go further in the negatives. Smh let's not forget banks have always been the problem in this country and they still are the single biggest group of greedy, money hungry thieves, In today's modern America. I'm ready for bitcoin to take over so that all these moronic bank employees will fall to their face from their high horses. Horrible experience every time I deal with someone from this credit union. Btw I work in the financial industry have many friends that work for bigger banks and have yet to be treated like I have by this tiny loan shark of an office called feildstone credit union. Closing out account this week.

Jacob S.

1/5

If you're self employed I wouldn't advise going to this bank. They have no idea how to read the tax forms. I applied for a car loan and I wrote off my truck which is legal to do. Yet they are trying to tell me the truck payment came out of my net income. I had my tax lady send several documentation over and they still couldn't figure it out. I've never been treated so unfairly.

Brittany W.

1/5

Showed money was in my account. Withdrew the money and now my account is in the negatives. I asked why my account was in the negatives when it showed the money was in my account and received the answer of, "our systems are down at that time". I banked here for over 3 years and not once was told that their systems are down at night. So now because of their mistake I have to pay back money that was in my account. The teller also laughed when I confirmed that I had to pay the money back for their mistake.