Bank of Herrin - Herrin, Illinois

Overview of Bank of Herrin

Bank of Herrin, situated at 101 S Park Ave, Herrin, IL 62948, stands as a local financial institution specialized in banking services, ATMs, and as a general financial institution. With a phone number 89426666, this bank is easily accessible for its customers needing immediate assistance. For those interested in learning more, their website bankofherrin.com offers a wealth of information about their services and operations.

Location and Accessibility

Located in Herrin, Illinois, Bank of Herrin is conveniently equipped with a drive-through service, ensuring customer convenience even when they prefer to keep a safe distance. Moreover, the establishment boasts a wheelchair accessible entrance and parking lot, demonstrating its commitment to inclusivity and accessibility for all patrons.

Special Features and Opinions

Specialties: The bank excels in providing traditional banking services alongside modern conveniences like ATMs. However, customer feedback highlights that while the staff is generally very helpful, particularly praising Roger Stanley for his attentiveness and memory, there's been one notable concern regarding long hold times on funds, leading one customer to seek temporary financial assistance from others.

Customer Insights

Customer opinions, as reflected on Google My Business, suggest a service that, while not without its flaws, is appreciated by many. With 18 reviews averaging a 3.2/5 rating, customers feel that the bank offers solid value with some room for improvement, particularly in terms of después hours availability and account management flexibility.

Recommendation for Potential Customers

For anyone considering Bank of Herrin as their financial partner, it's advisable to take advantage of their drive-through service and convenient wheelchair accessible facilities. Given the mixed reviews, especially regarding evening hours and account management, prospective customers might benefit from reaching out directly through their website bankofherrin.com to inquire about specific services or to discuss any concerns they might have. The bank's staff, while noted for their helpfulness, could certainly appreciate customer feedback aimed at enhancing the service experience.

In essence, Bank of Herrin offers a blend of traditional banking services with modern conveniences, located in an accessible area. While reviews indicate a generally fair service experience, with notable praise for staff and accessibility features, there's room for improvement, especially in terms of service hours and customer account flexibility. Don't hesitate to reach out to them, especially if you're looking for a local financial option that values customer accessibility and memory. Your experience could help shape the future of banking in Herrin.

👍 Reviews of Bank of Herrin

Destry H.

4/5

Whoever heard of a bank that closes at 4pm? The ladies who work here are super helpful though.

Nicholas S.

1/5

Pathetic excuse for a bank. Put your hard earned money in some other bank. These worthless people don't care about your needs when it comes to borrowing money but they are quick to take it.

Kalei R.

4/5

Pretty good staff. Roger Stanley is the best worker there. They are fast and always remember me, even though I live in Hawaii. However, the only issue I had there was they put a hold on all of my money for 2 weeks. I had to borrow money from someone else for the time being otherwise I would have been screwed!

Naomi M.

1/5

This BANK is ridiculous. My boyfriend got a check, and they decide to question a check every time we go try to cash it. Is getting to be ridiculous, his father's in the st Louis hospital, with cancer. And of course he knows one of the only workers up there that know he's there and she tries helping out all the time. But I was really counting on this money today. I had the opportunity to go see my child that lives in Tennessee and the bank of Herrin has to be closed. Like it's the 2nd. Not the first. This is outstandingly ridiculous. Thanks to the bank of freaking Herrin not wanting to be open on the second of January.

Charles F. (.

1/5

You can tell small town when they can't even support lobby service on Saturday. I guess they do not realize working folk most often can not get to the bank on a weekday.

Avis M.

5/5

I currently live out of state and no matter what I need they are accommodating! They are always friendly and helpful!!

Michael S.

1/5

Can't have an ATM card cause of credit score...yet from what I gather u can't overdraft their ATM cards....so kinda a useless bank.

Jason R.

1/5

This is the most unprofessional bank I have ever dealt with - DO NOT WASTE YOUR TIME!