Graves Insurance - Bakersfield, California

Overview of Graves Insurance

Located at 5610 District Blvd #103, Bakersfield, CA 93313, United States, Graves Insurance stands out as a versatile agency offering a range of insurance services including auto insurance, home insurance, and more broadly, insurance agency services. For those seeking to contact Graves Insurance, the phone number is 661-430-9060. Their physical presence is marked by accessibility features such as a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that all customers, regardless of mobility, can easily reach their services.

Key Features and Specialties

Graves Insurance prides itself on being a comprehensive agency with a strong focus on customer service. Their specialties include:

- Auto Insurance: Tailored to protect personal vehicles and drivers.
- Home Insurance: Catering to the needs of homeowners looking to safeguard their properties.
- Insurance Agency Services: Offering a broad range of insurance products and advice.

Given their specialties, Graves Insurance is particularly suited for individuals and businesses seeking comprehensive coverage solutions.

Customer Insights and Ratings

Customer reviews on Google My Business highlight a generally positive experience with Graves Insurance. With 9 reviews and an impressive average opinion of 4.8/5, potential clients can feel confident in the service quality. Testimonials such as one praising the "helpful" staff and the simplicity of dealing with their team indicate a strong customer focus and effective communication. However, some feedback suggests there might have been fluctuations in the performance regarding liability and bond insurance in recent years, possibly affecting their expertise in customer servicing.

Accessibility and Service Quality

For individuals or businesses looking to secure insurance, the accessibility of Graves Insurance is a significant plus. Their commitment to wheelchair accessibility demonstrates their dedication to serving all customers. The staff is noted for being knowledgeable and responsive, with one review specifically highlighting Tim's assistance and thoroughness in addressing inquiries.

Recommendations for Prospective Clients

When considering Graves Insurance, prospective clients should:

- Take advantage of their wheelchair-accessible facilities for a hassle-free visit.
- Reach out via phone at 661-430-9060 for inquiries or to discuss coverage options.
- Explore their offerings, especially if you're in need of auto or home insurance.
- Be mindful of the mixed reviews regarding certain insurance types and consider asking for detailed explanations or comparisons when discussing policy options.

👍 Reviews of Graves Insurance

Jeremiah S.

5/5

Tim really appreciate the help with all my personal and business needs. You and your team make it so simple and easy to deal with! Thanks again!

Ron A.

3/5

Maybe great for residential or basic insurance needs,but performance of the last few years has been hit or miss regarding liability and bond insurance. I don't think they are very experienced at servicing customers well.

Victor V.

5/5

Great staff, great prices, great choice! 5 stars

Sabino H.

5/5

Tim was very helpful and answered all questions

Maria E.

5/5

Janett R.

5/5

Tara M.

5/5

Judd W.

5/5