Jacque and Company - Madera, California

Jacque and Company: Real Estate Agency Overview

Jacque and Company is a prominent Real Estate Agency located at Address: 1701 Howard Rd, Madera, CA 93637, United States. With a direct phone line available at 559-675-7023, prospective clients can easily reach out for inquiries or services. The agency's website, while not directly provided, can be presumed to offer comprehensive information about their properties and services.

Location and Accessibility

Situated in Madera, CA, Jacque and Company boasts a wheelchair-accessible parking lot, making their services accessible to a wider audience. This thoughtful inclusion demonstrates their commitment to serving all customers, regardless of their mobility status.

Reviews and Ratings

Online reviews play a significant role in gauging the quality of service offered by any business. Jacque and Company has garnered a total of 26 reviews on Google My Business. The average opinion, however, is a modest 2.5 out of 5 stars. This indicates that while there may be some satisfied clients, there are also notable areas for improvement.

Key Characteristics and Recommendations

• Specialties: As a Real Estate Agency, Jacque and Company likely specializes in buying, selling, and managing properties. Their expertise in the local market could be a significant asset for both buyers and sellers.
• Accessibility: The presence of a wheelchair-accessible parking lot is a plus, ensuring that clients with disabilities have no barriers to accessing their services.
• Communication: Given the phone number available, it's recommended to call ahead for appointments or specific inquiries to ensure a smooth and personalized service experience.
• Online Presence: Despite the modest average rating, their online presence through Google My Business is active. It's advisable to read through the available reviews to understand the strengths and weaknesses highlighted by past clients.

For Potential Clients and Interested Parties

If you're considering working with Jacque and Company, here are some key points to keep in mind:

• Ensure to check the specific properties and services they currently offer, given the modest average rating.
• Take note of their accessibility features, which could be crucial for your convenience or that of your clients.
• Prepare to share detailed requirements or questions during initial contact to facilitate a tailored service experience.
• While reading reviews, look for patterns in feedback, especially regarding areas of improvement, to form a more informed opinion about their service quality.

👍 Reviews of Jacque and Company

Shelton S.

1/5

very unprofessional, waited for a month for a reply just for them to state that my income was
“suspicious” after verification of 2 different documents. I honestly believe they are posting home ads to collect application & deposit fees. most of the homes been up for 100+ days do not
waste your time

Daraesha F.

1/5

Gave us the complete run around had to call almost everyday just to see what updates were on the house just to find out that the owners wanted to wait for other occupants to put in applications. And we had already been waiting a month for the property crazy. And they would say we will call you back before day is over with and never did very unprofessional don't waste your time

Jessica G.

5/5

Absolutely best management company I've ever rented from and I've been through a few!! Jacque and company are very professional and help you get things accomplished and done in a timely manner, I hate to see any negative review about them because it's definitely the opposite from my experience. And one of the best. They've been such a big help with my rental property and if something went out or broke they've sent only their best to come fix it and fast!!!!! I love you guys Jacque and company

ayaab

1/5

my friend had a very bad experience do not rent from these people. They are super unprofessional and have horrible attitudes. They do not care if you have a roof to sleep under, will take your deposit and leave you with no updates.

Bertha S.

1/5

So unprofessional wouldn’t recommend every rent with them I read the comments before and I risk it and now I regret it!! Smh

Jamie H.

1/5

They were a great place to rent through. Known Jacque since she worked with Don Floyd, then went independent, now she’s partnered up with these guys and it went south. Disappointed. Jacque is personable. How are you not gonna have a running website for your customers? She used too.

kayla R.

1/5

READ THIS WHOLE REVIEW* Posting for my sister who lived here
If I could give this company a negative 1 billion stars, I would. I am not one to review anything. But I personally made a yelp account to warn others of this incompetent company. Not only is the owner (JACQUE) unprofessional, INCOMPETENT(did I say that already?), and ABSURDLY RUDE... but she and her company are sketchy to say the least.
Lets begin with our first encounter when she told me that our move-in date was the 15th. GREAT, I had a few people take off work to help me move into our house so it went smoothly. I called on the 13th to ask her when a good time would be to get the keys... She wasn't available. Never got a call back. SO I call on the 14th, and she said "Oh well you have to make an appointment in order to get the keys, and I am not sure if we will be able to fit you in" My first question is... "why didn't you tell me that when we were made aware of our move in date, because I have people taken off work in order to make this move". Her response...(drumroll, please), "well you didn't ask?" and that "it wasn't her problem"....... NEEDLESS to say, I went off on a rant to her about how incompetent her statement was as SHE IS THE OWNER OF THE PROPERTY MANAGEMENT COMPANY. So shouldn't she be the one to give me this info? She was so rude and abrupt and would only give me information when I threatened to call the owner(who I knew). When we moved in and the house was dirty even though they put off our move in because they were having it cleaned. Fast forward, when ever there was something wrong with the house, the only way to actually get anything fixed was to call the owner directly. They were full of empty promises on appointments to fix the heater, propane leak, dishwasher issues...etc.
Here we are a year and a half later, and she wants to do a walk through since we are moving out. Jacque tells the receptionist to let us know she will be there between 1-3, so my boyfriend takes off work in order to be there. She never shows up, cause she's "sick". Then a week later they make another appointment same time, 1-3, again my boyfriend takes off work to be there. Guess what? She's sick again. NEVER shows up. (I think we may of forgot that she used that excuse already) (might I add, that both times Jacque or her "company" never called to let us know that jacque was not coming, they just didn't show up)
Finally at 5 o'clock a receptionist shows up and takes 5 min walk through, and says "ok thanks".
Next week, someone wants to come see the house, so jacque has the receptionist call and let us know the time they will be there to show the house. Great, got the house cleaned up in the midst of packing and once again, no one showed up. But WAIT, after no one showed up my boyfriend and I decide to go to dinner and the family viewing the house shows up, 2 hours later. But can you guess? Jacque and Company were not there to show them the house. So my boyfriends dad saw them outside our house and was nice enough to let them take a look around.
Here we are one month out of the move in date, and we still do not have our security deposit back, and I went in to ask them what the hold up was and she said she sent it out at the 21 day mark.. which was Jan. 28th...It is now February 5th and there is still nothing. But the best part about me going into their office was the receptionist was relaying information from jacque who was 20ft away. I asked to speak with Jacque directly, and ONCE AGAIN she was "busy"(I cannot tell you how many times I have heard that from them), it wasn't until I said "okay she's still busy? well tell her no problem because I have no problem suing for double the security deposit" Guess who made a quick and swift appearance? Apparently they will issue a new check in 2 weeks if we still haven't received it.. DO NOT GO THROUGH THIS COMPANY. Trust me.

C M.

1/5

The only way I was able to post this was to give a star, I don’t give them any stars they are the worst
“THIS MANAGEMENT COMPANY” is the absolute worst. Have dealt with them for a lot of years and they have been awful the whole time. I’m surprised that a company can run like this very unprofessional and rude everyone in that office