Next Insurance - Palo Alto, California

Address: 975 California Ave, Palo Alto, CA 94304, United States.

Website: nextinsurance.com
Specialties: Insurance agency, Insurance company.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 870 reviews on Google My Business.
Average opinion: 4.6/5.

📌 Location of Next Insurance

⏰ Open Hours of Next Insurance

Monday: 6 am–5 pm
Tuesday: 6 am–5 pm
Wednesday: 6 am–5 pm
Thursday: 6 am–5 pm
Friday: 6 am–5 pm
Saturday: Closed
Sunday: Closed

Information about Next Insurance

Next Insurance, located at Address: 975 California Ave, Palo Alto, CA 94304, United States, stands out as a reputable insurance agency and company. With a website at nextinsurance.com, potential clients can easily explore their services and get informed. The agency is committed to providing insurance solutions, catering to a variety of needs, as indicated by their specialties in being both an insurance agency and a company.

One of the key points of interest for visitors and clients is the accessible facilities at their location. Next Insurance boasts a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that everyone, including those with mobility issues, can visit conveniently.

Reviews:	Next Insurance has garnered a significant number of reviews on Google My Business, totaling 870. This indicates a considerable level of customer engagement and feedback, which is highly beneficial for prospective clients looking to gauge the company's reputation and service quality.
Average Opinion:	The average opinion is an impressive 4.6/5, reflecting a high level of customer satisfaction. This positive feedback suggests that Next Insurance excels in providing insurance services that meet and often exceed client expectations.

For anyone considering insurance needs, Next Insurance offers a comprehensive approach with a focus on accessibility and customer satisfaction. Their website provides detailed information about their range of insurance products, allowing potential clients to understand exactly what services they offer. The phone number is also readily available on their site, making it easy to reach out directly for inquiries or to discuss specific coverage requirements.

When seeking insurance, it's crucial to find a company that not only offers robust coverage but also prioritizes accessibility and client feedback. Next Insurance checks all these boxes, making it a formidable choice for securing your future with reliable insurance solutions.

👍 Reviews of Next Insurance

Martin L.

1/5

At this time, we could not hire any company or contractor that presented us with a certificate of insurance (COI) from Next Insurance (Palo Alto, CA). In August 2024, we hired a deck contractor who presented us with a COI from them. The contractor quit before completing the job, so we asked other contractors to give us estimates to finish. To our surprise, all of them said the substructure was faulty and would need to be rebuilt. A licensed structural engineer examined the deck and agreed. We provided these details to Next Insurance and they denied our claim. Currently, the matter remains unresolved.

John V. J.

1/5

I've been with next for just over one year. They charged me over double my original cost. This is how they do a loyal client! Charging me over double the cost! SMH! I had no choice but to drop them like a dirty rubber.

Shawn H.

1/5

What a difference a year makes, last year customer service was terrific. Called back for renewal and got AI experience that sucks. After that two more people asked me the same questions as the AI did. Very frustrating experience. Skip this company if you want reliable insurance quote.

Oscar W.

1/5

Poor service, expensive pricing.Lack of communications when buying your insurance click to buy with a lack of insurance agent & claims agents are helpfull.
Leads to dissatisfaction and financial losses for your company.

william S.

1/5

You guys need to be more focused on your customers and taking care of claims better, faster, and with better communication than traveling. I'm still waiting on a claim for theft. You guys have everything you need and a police report. It's been over a week, and your employees don't like giving up dates or responding back in a timely manner, if not at all. Big scam !

Lucas M.

1/5

Terrible company. No customer service. They cancelled my business policy without notification and left me uncovered in the midst of a large construction company. I would advise going with another company. I’m very unhappy with the service they provided. Save yourself the headache and go with Progressive or Gieco.

Sarah W.

5/5

Getting a quote and details about the quote were extremely easy with this company. They provided the lowest rate, with the most coverage, for far less than any other insurance company that we contacted. We are a small production company and needed general liability insurance and they had the absolute best policy. Their service and communication is outstanding. There was never any lag in getting information and policy documents.

S K.

5/5

When I was looking for business insurance, I came upon NEXT insurance online. The process was super easy, the entire transaction took just a few minutes, and the price was great. I was very impressed just how quick and easy it was. I would highly recommend this company to anyone. No middle man/ insurance broker needed, quick DIY signup, and minutes later my business was insured by a reputable company. Thank You !