Rize Credit Union - Ontario Branch - Ontario, California

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Rize Credit Union – Ontario Branch: A Comprehensive Overview

Rize Credit Union – Ontario Branch stands as a dependable financial institution serving the Ontario, California community. Located at 975 N Haven Ave, Ontario, CA 91764, and reachable at 800-866-6474, Rize offers a range of banking services designed to meet the diverse needs of its members. Their website, rizecu.com, provides comprehensive information about their offerings and services.

Key Features and Services

Rize Credit Union operates as a credit union, distinguishing itself through a member-owned and member-focused approach. This structure prioritizes the financial well-being of its customers, often translating to competitive rates and personalized service. They provide a solid foundation for managing finances, encompassing:

• Checking and Savings Accounts: Various account types cater to different savings goals and usage patterns.
• Loans: Rize offers a selection of loan products, including auto loans, personal loans, and potentially mortgages, with terms tailored to individual circumstances.
• Credit Cards: They provide credit card options designed with varying rewards and benefits.
• Financial Services: Beyond basic banking, Rize likely offers services such as financial planning and investment options.

Accessibility and Amenities

Rize Credit Union demonstrates a commitment to inclusivity. The Ontario branch features a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring that individuals with mobility challenges can easily access their services. The physical location is designed to be welcoming and convenient for all members.

Customer Feedback and Reputation

Based on available information, Rize Credit Union has garnered positive feedback within the community. The company maintains 178 reviews on Google My Business, with an average opinion of 4.4/5. This high rating suggests a strong emphasis on client satisfaction, particularly regarding the quality of customer service – where clear communication and understanding are highly valued. It appears that members appreciate the ability to interact with friendly and knowledgeable representatives without needing to extensively explain their needs.

Contact Information and Resources

Address: 975 N Haven Ave, Ontario, CA 91764
Phone: 800-866-6474
* Website: rizecu.com

Recommendation

For individuals and families seeking a trustworthy and community-focused bank, Rize Credit Union – Ontario Branch presents a compelling option. With its accessible facilities, positive customer feedback, and commitment to member service, it's a solid choice for managing finances. We strongly encourage prospective members to visit the rizecu.com website to explore their full range of services and to connect directly with a representative to discuss their specific financial needs.

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👍 Reviews of Rize Credit Union - Ontario Branch

michael R.

5/5

Customer service at Rize Credit Union are pleasant to speak with, I could understand her clearly, and I didn't have to over explain myself when going over the details of what I needed from my bank! That's a big help especially when I have little time to talk. Rize credit Union is a great bank and I will continue my membership, satisfied and happy because of your customer service team. Thank you

Wendy G.

1/5

To Poor to give Good Rating…
Before Rize was SCEFCU and was a very good service oriented bank. I was very pleased with them and hold on to banking with them for 45 years but for unknown reasons they became RIZE Credit Union they attempted to become bigger and better but in my opinion they are not capable of doing so… Now as RIZE Credit Union services deteriorated such as poor phone services waiting and being on hold for so long that is not worth calling them anymore…
Their services sucks to the max the people answering the phone is not knowledgeable and little banking experiences.
This is one area they should focus to improve..
Their phone Service and Support Center needs major improvement..
Otherwise they could NOT be so BAD…

Silvia G.

5/5

The bank person that helped me over the phone was very polite very professional and spoke in a clear manner where I could understand her nowadays sometimes you just can't understand who's trying to help you on the other end of the line finally she was very knowledgeable and what she was doing explained how what she did over the phone was going to affect my accounts

Monique H.

1/5

A name change generally doesn’t mean anything to the public, but in the case of this Credit Union, it meant a lot, on top of Management has changed. 2 weeks in a row, my payroll check didn’t come until after the Holidays. I’ve been with this Credit Union since 2017, and there has been a lot of Holidays in those 7 years. The excuse of not dropping payroll is unacceptable, especially in the times we are having with the economy, but who am I. I’ll for sure be looking for a more efficient, caring credit union on Monday

tracy H.

2/5

The lack of communication since becoming Rize has been awful. From the actual name change, to the familiar icon vanishing and being replaced with a new one, to new password protocols, and all of these things seeming to happen without a heads up to clients has caused a great deal of distrust and aggravation and has resulted in many long-term customers to leave or want to leave the credit union. I love my friends who work there and who have always treated me like family but new people in charge, you need to do better if you want to retain our business.

Richard E. G.

5/5

Denise was more than attentive and helpful. Made adjustments to my accounts, transferred funds and was very understanding as I had been declared surplus and retired all within the last 30 days
Polite, professional and a pleasure to deal with.

Jenina R.

5/5

Love my Credit Union! Every time I am in need their customer service is superb. They go above and beyond to help me. They are always willing to help!!

D. R.

5/5

They have always be patient, kind, quick, and heartwarming to all their customers especially me. They are great. They never push me aside and always helpful without complaining. GOD bless them!!! RIZE