United Insurance Co of America - San Bernardino, California

When considering United Insurance Co of America, located at 1845 S Business Center Ct #110, San Bernardino, CA 92408, it's essential to take note of its accessibility features and online presence. The agency, which specializes in insurance agency services, is reachable via 909-283-3117 for inquiries. For those interested in diving deeper into their services, their website is a valuable resource.

United Insurance Co of America stands out with its commitment to providing insurance solutions, as evidenced by its presence on Google My Business with 12 reviews. However, the average opinion score stands at a modest 2.3/5, indicating room for improvement in customer satisfaction. This average opinion is a critical point of interest for potential clients, suggesting that while there may be some positive experiences, there are also significant areas where the company could enhance its service quality.

One of the notable points of interest is their wheelchair accessible entrance and parking lot, making their services inclusive and accessible to individuals with mobility challenges. This aspect is particularly important for those considering insurance needs and want to ensure a barrier-free experience.

For anyone searching for insurance services in the San Bernardino area, it's important to weigh the benefits offered by United Insurance Co of America against the average customer satisfaction level. The company's physical address is conveniently located for those who prefer face-to-face interactions, and their phone number allows for straightforward communication.

Given the mixed feedback, it might be beneficial for potential clients to reach out directly to United Insurance Co of America through their website. This allows for a personalized discussion about specific insurance needs, which could lead to a more informed decision-making process. The website also offers a platform to read more reviews and understand the comprehensive range of services provided by the agency.

👍 Reviews of United Insurance Co of America

Mark G.

1/5

We have had United Insurance since I was a child, I’ve never had to deal with them until recently. I’ve requested policy information through email, from a personal manager named Wagby and just have been treated very ignored. Not happy with the team when they are ready to collect payment the manager to bother you until payed. But requiring info from your deceased fathers policy shouldn’t be that hard to get and I provided them with all necessary info.

greene A.

1/5

Horrible! My family has been with this company since I was a little girl. This company used to be 5 star but it no longer is. Phone numbers change without notice, your insurance agent changed without notice and when you call a local office no one can help. If you live on the west coast and try calling in for a claim u better wake up @ 4:30a to be on hold until almost 7a. If I could give it zero stars I would.

neka N.

4/5

I have no complaints, agents can become a little annoying at times but as long as I'm not standing on a corner doing car washes for my children they're alright with me. Expect for their recent telephone number change with any notice and I have been trying to contact them for 2wks.

David J. G.

1/5

Sadly United was bought out by or merged with Kemper Life and did some down sizing closing the local office. With the change came horrible service. I am trying to increase and purchase more insurance and I cannot find an agent to save my life. Pathetic!!!

E P. (.

1/5

They up and moved without notifying customers nor their own agents. No forwarding telephone number, just a disconnected recording. No sign on the door. Terrible customer service and corporate isn't any better. Can't reach anybody! Very bad business practice! I don't recommend!

Sharon D.

1/5

They cashed my premium check and gave me no credit for it. I’m unable to contact anyone

Sandra F.

5/5

Clean store excellent customer service

Steven B.

1/5

Terrible customer service