SDCCU Costa Mesa Branch - Costa Mesa, California

Jack Jones

I’ve held an account here since 2017 and financed my first car though them. Rosa was always the best employee and was so helpful I loved working with her. As far as everyone else at this branch and call center they totally suck and are super unhelpful. Simple things like changing my address has been a pain. Waiting for changes on my account due to security reasons only to call back myself weeks later and see that nothing changed on my account. Taking off work to receive a call backs only to not have anyone call me back and more. Today I cancelled my account after 3 weeks and 5 phone calls, I would never recommend this Credit Union to anyone.

Jorge Hernandez

No customer service. Admin doesn't Improve standards Which in turn makes for Representatives to have NO Common sense.

Red Button

Useless.
Even when I used this Credit Union in San Diego.

They have been singlehandedly the biggest threat to my financial stability by false fraud alerts that don't even report to the slow and unstable app. After locking out my card for a monthly subscription they suddenly found suspicious, I can't even unlock the card, it must be replaced at a branch that is not open outside of my working hours for a MISTAKE THEY CAUSED.

9-5 M-F. They are open. Close at 2 on Saturday. Given up on Sunday.

Elizabeth Vitale

After being falsely accused of something I didn't do I thought all was resolved with SDCCU. I was interrogated as if I had committed a crime. I was asked how I get paid for my business. A BANK, FINANCIAL INSTITUTION OF ANY KIND DOESN'T HAVE THE RIGHT TO INSINUATE ANYTHING ESPECIALLY ON A WRONGFUL COMPLAINT WITHOUT EVIDENCE. I WAS TREATED LESS THAN HUMAN AND EVEN AFTER FILING a BBB complaint and talking to the vice president I was still looked at doing something wrong. ALL OF MY CLIENTS ANYWHERE HAVE DEFENDED ME IN MY BUSINESS LIFE. I WAS ASKED TO PROVIDE CONTRACTS ETC OF MY CLIENTS. THIS IS OUTRAGEOUS. THE WIRES, CHECKS, MONEY ORDERS ETC ARE THE CONTRACTS AND THAT'S MY LEGAL BUSINESS AND THE IRS NOT ANOTHER. I keep all records of every transaction I do. I was apologized to and thought all was fine then to receive a letter my account was closing. I went today and closed the account. Someone has to do something about this FINANCIAL POLICING OF ACCOUNT HOLDERS IN AMERICA AND DETERMINATIONS WITHOUT ANY WRONGFUL EVIDENCE. IT HURTS BUSINESS AND CAUSES CLIENT AND INVESTOR CONFUSION AROUND THE WORLD FOR GLOBQAL BUSINESS. I follow all federal, state, county and global laws. SDCCU advertises they are better than big banks. That is a lie. I even spoke with the vice president apologized to left to think all was resolved and fine only to find that was not true. Sorry to remove the 5 stars but this credit union doesn't deserve 5 stars anymore.

Nicole Garcia

The best bank I like they are super sweet and nices and the worker’s including Adrian are the best ✨

Thai Nguyen

Gino great customer service and very helpful

MOHAMMED BARAKAT

I love going to this place, Adrian is always nice and very helpful!

Patricia Bonilla