Star One Credit Union | Stevens Creek Branch - San Jose, California

Star One Credit Union, located at 3136 Stevens Creek Blvd, San Jose, CA 95128, is a well-known credit union that provides a variety of financial services. You can easily find their phone number, 65435202, for any inquiries you may have. Their website, starone.org, offers comprehensive information about their services, including online banking and loans.

One of the primary specialties of Star One Credit Union is being a credit union, ATM, and loan agency. They offer various loans, such as auto, home, and personal loans, to their members. Additionally, they provide credit cards, checking and savings accounts, and investment options. Their ATM services are widely available, making it convenient for their members to access their funds.

Star One Credit Union is an accessible establishment that caters to everyone's needs. They offer a wheelchair accessible entrance and wheelchair accessible parking lot for people with disabilities. Their location is easily accessible by public transportation, and there is ample parking available for those who prefer to drive.

According to opinions on Google My Business, Star One Credit Union has a media of opinion: 3.8/5. Many customers appreciate their excellent customer service, competitive interest rates, and various financial services. However, some customers have expressed concerns about the long wait times and the difficulty of becoming a member. Nonetheless, the majority of their customers have had positive experiences with the credit union.

Reviews of Star One Credit Union | Stevens Creek Branch

Lalita Aguilar

4/5

I was attended to this weekend by Mediha, and her service was excellent. I have been a customer with them for over 10 years, and in the past, I received very competitive rates for auto loans. While rates are currently high everywhere, they still offer some of the lowest rates in the market. They also offer free checking and savings accounts, and I have never been charged any fees for any reason.

Stuart Rogoff

5/5

Excellent customer service- been a customer for five years and truly this credit union is far above and beyond in personable, caring, professional, outgoing customer service. This location in particular has been a gem and I am grateful for such a caring team of professionals.

Tj Luke

5/5

Jose C is a cool guy and very helpful and professional. Is the exact kind of person that I want to deal with whilst handling personal financial business.

Sameer Dastagir

5/5

I have to admit, I was referred here by the car dealer I was purchasing from and I was a little weary because of the reviews. However, I was totally blown away by how smooth the process went. Their rates are extremely reasonable and I didn’t have to go through any drama or back and forth with the application. The gentleman assisting me, Parsa Delshad, was an absolute stud. He demonstrated excellent knowledge of the credit and loan application process as well as providing exceptional customer service. He was super friendly and personable and didn’t make me feel pressure at all during the whole thing. I’m really impressed with how easily everything went and would definitely come back to Parsa!

Farhad Sotoodeh

1/5

Star one credit union is the worse Bank or Credit Union
After almost 30 years, I am going to close my account (checking & savings)!!!
For the first time, I had wire money to another bank, I was charge 30.00. found transfer money.
Everyone should look around to open checking or savings accounts.
Good luck!!!

Arzhang Saman

5/5

Found the best new auto loan rate with Star One and had my loan completed in less than an hour! Parsa Delshad was fantastic to work with, efficient and super knowledgeable. Highly recommend working with him!

Mussie Lisan

1/5

Worse experience ever - unfortunately they treated me very unfairly. The person that was helping me, Mike Hernandez, was rude and seemed like he didn’t want me to get an auto loan. He was racist and had a negative attitude towards people doing business. My friend told me Mike always has problem with African Amercian clients getting loans, he does whatever it takes for someone to not get loan approval. I had all necessary documents and he kept insisting I bring a W-2 even though I am getting a salary. This was unexpected. I can easily get a loan approval from different banks but I drove 40 minutes to get one here because my friend would get referral bonus. After this experience, I highly don’t recommend this bank or specifically don’t work with Mike Hernandez.

Rosa Maria

5/5

Marina is amazing! She knows me by name! ? She always knows how to put a smile on my face! She engages with me and other clients in line making me/us feel welcomed. She asks about my day and family. She is the reason I enjoy coming to the Star One Credit Union location in Santa Clara!